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  1. Home
  2. chevron_right
  3. healthcare & nursing
  4. chevron_right
  5. Shift Supervisor
Promesa, Inc. logo

Shift Supervisor

Not Disclosed•Full-TimeOn-site

location_on4184, Park Avenue, The Bronx, Bronx County, New York, 10457, United States

Apply Now

About Us

Acacia Network is the leading Latino integration care nonprofit in the nation, offering a pathway to behavioral and primary healthcare, housing, and empowerment for the community, from children to seniors. Since 1969, we have been visionary leaders transforming the triple aim of high quality, great experience, and lower cost. We champion a collaborative environment to deliver vital health, housing, and community-building services. By hiring talented individuals, we have expanded quickly with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico.

About the Role

We are seeking Shift Supervisors to provide leadership and supervision for operational staff. In this role, you will ensure that operations policies and procedures are enforced at all times while managing the day-to-day rhythm of our residential and shelter settings. You will work closely with the director to generate work schedules, assign tasks to operations, security, and maintenance personnel, and arrange coverage for unexpected absences. Your day will involve monitoring staff performance, training new hires, and responding to client issues and incidents. You will also play a key role in maintaining safety by tracking client property, monitoring fire and safety equipment, and keeping accurate records of daily censuses and inspections.

Hiring Process

Interested candidates should submit their application through our careers portal. The selection process includes a review of qualifications followed by an interview to discuss your experience in residential settings and supervisory capabilities.

Equal Opportunity

Acacia Network is an equal opportunity employer.

Work location

Work model: On-site

location_on

4184, Park Avenue, The Bronx, Bronx County, New York, 10457, United States

New York, New York

Key Responsibilities

  • check_circleMonitor staff performance and assign tasks as necessary

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Skills, education and keywords

Skills: Crisis Prevention, Crisis Intervention, Crisis Resolution, F-80, Bilingual.

Education: High School Diploma or GED required; Associates degree preferred.

Frequently asked questions about Shift Supervisor at Promesa, Inc.

What does a Shift Supervisor at Promesa, Inc. do?expand_more
In this Shift Supervisor at Promesa, Inc. role, you will monitor staff performance and assign tasks as necessary; arrange coverage for unscheduled absences and unexpected situations; record and respond to incidents, client issues, and complaints; and assist with intakes of new and returning clients and submit for approval.
What are the requirements for this Shift Supervisor role?expand_more
Promesa, Inc. is looking for candidates who meet the following requirements: High School Diploma or GED required; Associates degree preferred; 3+ years of experience working in a residential and/or shelter setting; Must have supervisory experience; F-80 Required; and Experience working with homeless and/or low and mixed-income population.
Where is the Shift Supervisor role at Promesa, Inc. located?expand_more
Shift Supervisor at Promesa, Inc. is based in 4184, Park Avenue, The Bronx, Bronx County, New York, 10457, United States. This is a on-site role.
bookmark
check_circle
Arrange coverage for unscheduled absences and unexpected situations
  • check_circleRecord and respond to incidents, client issues, and complaints
  • check_circleAssist with intakes of new and returning clients and submit for approval
  • check_circleMonitor daily census and ensure CARES system is updated daily
  • check_circlePerform weekly reconciliations to account for metro cards and distribution
  • check_circleMaintain records of safety, fire, and building inspections
  • check_circleMonitor all fire and safety equipment to ensure functionality
  • check_circleGenerate work schedules and assignments for operations, security, and maintenance staff
  • check_circleTrack client property and store items in lock-up facilities
  • Requirements

    • verifiedHigh School Diploma or GED required
    • verifiedAssociates degree preferred
    • verified3+ years of experience working in a residential and/or shelter setting
    • verifiedMust have supervisory experience
    • verifiedF-80 Required
    • verifiedExperience working with homeless and/or low and mixed-income population
    • verifiedExperience in child welfare, family work, and substance abuse
    • verifiedBilingual is a plus

    Nice to Have

    Associates degree. Experience working with homeless and/or low and mixed-income population in addition to experience in child welfare, family work, and substance abuse. Bilingual.

    Promesa, Inc. logo
    Company

    Promesa, Inc.

    Industry

    healthcare & nursing

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    3+ yrs (Mid Level)

    Education

    High School Diploma or GED required

    Job Type

    Full-Time

    Skills Required

    Crisis PreventionCrisis InterventionCrisis ResolutionF-80Bilingual
    Not Disclosedarrow_forward
    Is this Shift Supervisor job remote, hybrid, or on-site?
    expand_more
    Promesa, Inc. has listed this Shift Supervisor role as on-site.
    How much experience is required for this Shift Supervisor role?expand_more
    Shift Supervisor at Promesa, Inc. typically requires 3+ years of relevant experience at the mid level level.
    What skills do you need for the Shift Supervisor role at Promesa, Inc.?expand_more
    Key skills for Shift Supervisor at Promesa, Inc. include Crisis Prevention; Crisis Intervention; Crisis Resolution; F-80; and Bilingual.
    What education is required for Shift Supervisor at Promesa, Inc.?expand_more
    Educational requirements for this role: High School Diploma or GED required; and Associates degree preferred.
    What category does the Shift Supervisor role belong to?expand_more
    Shift Supervisor at Promesa, Inc. is part of the healthcare & nursing job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in North CarolinaJobs in MassachusettsAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsHospitality & Catering jobsSales jobsTeaching jobs
    Popular skills
    CDL A jobsRegistered Nurse jobsBLS jobsExcel jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility