Shift Manager
Not Disclosed•Full-TimeOn-site
location_on3734, Hayden Drive, Mallard, Charlotte, Mecklenburg County, North Carolina, 28269, United States
About the Role
As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you will serve as the captain of the ship during your shift. This role is designed for individuals passionate about food, teamwork, and making people smile. You will lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere.
Why This Role Matters
Your leadership directly impacts the dining experience for our guests. By fostering a positive work environment where everyone feels valued, you help drive sales through effective promotion of new menu items and specials while maintaining the high standards our customers expect.
Hiring Process
Interested candidates should apply directly through our careers portal. Selected applicants will be contacted for an interview to discuss their experience and availability.
Equal Opportunity Employer
Fulenwider Enterprises is an equal opportunity employer committed to diversity and inclusion in the workplace.
Work location
Work model: On-site
3734, Hayden Drive, Mallard, Charlotte, Mecklenburg County, North Carolina, 28269, United States
Charlotte, North Carolina
Key Responsibilities
- check_circleMotivate and guide team members to deliver exceptional service
- check_circleInteract with customers, take orders, and resolve concerns promptly
- check_circleMonitor food preparation and handling to maintain safety standards
- check_circleProcess payments and maintain accurate cash handling records
- check_circleTrain new team members on policies, procedures, and service standards
- check_circleResolve conflicts and make quick decisions to ensure smooth operations
- check_circleAssist in promoting new menu items and specials to drive sales
- check_circleTrack inventory levels, order supplies, and manage stock rotation
- check_circlePrepare shift reports detailing sales, labor costs, and incidents
- check_circleSupervise all restaurant operations and manage staff during shifts
- check_circleEnsure the restaurant remains clean, organized, and presentable
Requirements
- verifiedPrevious restaurant or fast-food experience preferred
- verifiedFlexible availability including evenings, weekends, and holidays
Nice to Have
Previous restaurant or fast-food experience. Food Safety Certification.
