Shift Lead
Not Disclosed•Full-TimeOn-site
location_onMonroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States
About the Role
As a Key Holder at Walgreens, you serve as a vital link between management and the team, stepping in to lead the store's daily operations in the absence of store management. This role is designed for individuals who thrive in a fast-paced environment and are passionate about delivering a distinctive and delightful customer experience. You will not only manage the physical opening and closing of the store but also act as a mentor, coaching team members on best practices for customer service, inventory control, and operational excellence.
Your day-to-day involves ensuring the store is ready for business, from handling cash drops and register transactions to managing vendor deliveries and maintaining a clean, orderly environment. You will play a key role in upholding our commitment to compliance, safety, and accuracy across all departments, including the pharmacy window. Whether resolving customer issues, developing promotional displays, or ensuring regulatory compliance for regulated products, you will help drive the store's success while fostering a respectful and collaborative team culture.
Work location
Work model: On-site
Monroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States
Chicago, Illinois
Key Responsibilities
- check_circleOpen and close the store in the absence of management, including system start-ups and cash handling
- check_circleProcess product returns, order voids, customer refunds, and cash drops to the safe
- check_circle
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Frequently asked questions about Shift Lead at Walgreens
What does a Shift Lead at Walgreens do?expand_more
In this Shift Lead at Walgreens role, you will open and close the store in the absence of management, including system start-ups and cash handling; process product returns, order voids, customer refunds, and cash drops to the safe; engage customers to resolve issues and deliver a distinctive customer experience; and ensure compliance with state and local laws regarding regulated products like alcohol and tobacco.
What are the requirements for this Shift Lead role?expand_more
To qualify for the Shift Lead at Walgreens position, applicants should have: One year of prior leadership, supervisory, or retail key holder work experience; Fluent in reading, writing, and speaking English; and Valid PTCB certification or pharmacy license as required by state.
Where is the Shift Lead role at Walgreens located?expand_more
Shift Lead at Walgreens is based in Monroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
Walgreens has listed this Shift Lead role as on-site.