Service Technician I
Not Disclosed•Full-TimeOn-site
location_onMemorial Circle, Wallingford, South Central Connecticut Planning Region, Connecticut, 06492, United States
Securitas Technology is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses of all sizes. With over 13,000 colleagues across 40 countries, our mission is to help make the world a safer place while delivering an unparalleled client experience. We power a connected ecosystem of health, safety, and security solutions through our people, knowledge, and technology.
Our service teams are dedicated to providing on-site support for Securitas Technology products at client locations. This role serves as the primary point of contact for post-installation issues, ensuring system reliability while contributing to special projects as needed.
As a key member of our service team, you will ensure the uptime and performance of critical security applications. Your day-to-day involves diagnosing and resolving application issues, executing preventative maintenance to identify system faults, and performing routine configuration changes. You will also be responsible for documenting all system modifications through digital tracking systems and producing quality technical documentation for both technical and non-technical audiences.
The role requires performing pre-deployment end-to-end testing of upgrades and executing on-site installations for software modifications. Success in this position relies on strong problem-solving skills, excellent time management, and a positive work ethic to support our clients' security needs.
Candidates interested in joining our team should submit their application through our careers portal. The selection process typically includes a review of qualifications, followed by interviews to assess technical expertise and cultural fit with our core values of Integrity, Vigilance, and Helpfulness.
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values are proudly demonstrated daily by our employees to our customers and the communities we service.
Work model: On-site
Memorial Circle, Wallingford, South Central Connecticut Planning Region, Connecticut, 06492, United States
Wallingford, Connecticut
Experience with Bosch, Silent Knight fire alarm systems. Familiarity with Simplex, Notifier, Edwards, Siemens, or other commercial fire systems. NICET certification or State Fire License. ESA Certified Alarm Technician certification. NTS Certified Service Technician certification. Certifications in enterprise grade CCTV and Access Control.
Skills: C-5 Limited Electrical Contractor, C-6 Limited Journeyperson License, Low Voltage Equipment, Commercial Access Control, CCTV, Burglary Alarm, Intrusion Systems, Fire Alarms, Bosch, Silent Knight.
Education: High School diploma required or equivalent.