Service Team Leader
Not Disclosed•Full-TimeOn-site
location_on776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
About Meijer
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development. Consider joining our family – take care of your career and your community!
About the Role
This position plans, directs, and supervises team members in the day-to-day operations within various departments of the store. You will serve as a mentor and coach, implementing strategies to improve customer service and drive store sales while ensuring customer needs are met with quick and efficient service. A key part of your day involves maintaining store appearance with a focus on prime shopping hours, product presentation, and company standards. You will spend the majority of your time within the store communicating with customers and team members to ensure exceptional service is being delivered.
Hiring Process
Please review the job profile below and apply today!
Work location
Work model: On-site
776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
Grand Rapids, Michigan
Key Responsibilities
- check_circleMentor and coach team members to exceed customer service and sales goals
- check_circleEnsure positive company image through courteous and efficient customer service
- check_circleEnsure team members are thoroughly trained in all job aspects and required certifications
- check_circleDocument disciplinary actions and make recommendations concerning employee discharge
- check_circleManage staffing, selection, and hiring to meet department needs
- check_circleOversee P&L, achieve sales targets, and maintain department shrink
- check_circleMaintain store appearance, product presentation, and company standards
- check_circlePlan, direct, and supervise team members in daily store operations
- check_circlePromote a safe work environment and ensure team compliance with safety protocols
Requirements
- verifiedHigh school diploma or its equivalent
- verified2-3 years of related retail experience
- verifiedOne year of management experience
- verifiedSuccessful completion of all required certifications
Nice to Have
Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience.
Benefits & Perks
check_circlePaid parental leavecheck_circlePaid education assistancecheck_circleTeam member discountcheck_circleDevelopment programs for advancement and career growth
Similar Job Opportunities
Skills, education and keywords
Education: High school diploma or its equivalent required.
Frequently asked questions about Service Team Leader at Meijer
What does a Service Team Leader at Meijer do?expand_more
A Service Team Leader at Meijer is responsible for the following: Mentor and coach team members to exceed customer service and sales goals; Ensure positive company image through courteous and efficient customer service; Ensure team members are thoroughly trained in all job aspects and required certifications; and Document disciplinary actions and make recommendations concerning employee discharge.
What are the requirements for this Service Team Leader role?expand_more
Meijer is looking for candidates who meet the following requirements: High school diploma or its equivalent; 2-3 years of related retail experience; One year of management experience; and Successful completion of all required certifications.
Where is the Service Team Leader role at Meijer located?expand_more
Service Team Leader at Meijer is based in 776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States. This is a on-site role.
Is this Service Team Leader job remote, hybrid, or on-site?expand_more
Meijer has listed this Service Team Leader role as on-site.
How much experience is required for this Service Team Leader role?expand_more
Service Team Leader at Meijer typically requires 2–3 years of relevant experience at the lead level.
What education is required for Service Team Leader at Meijer?expand_more
Educational requirements for this role: High school diploma or its equivalent required.
What category does the Service Team Leader role belong to?expand_more
Service Team Leader at Meijer is part of the retail job category on Recrutus.