
location_onDreiser Loop- Community Center 1, 177, Dreiser Loop, Co-Op City, The Bronx, Bronx County, New York, 10475, United States
The Service Representative serves as the central hub for Riverbay Corporation's residential operations, ensuring seamless communication between residents, shareholders, and internal departments. This role is critical for maintaining operational efficiency, managing high volumes of inquiries, and supporting the financial and logistical backbone of the property management process.
In this position, you will manage a dynamic workflow that blends front-desk hospitality with back-office precision. Your day will involve directing calls, dispatching field crews, and handling in-person complaints with professionalism. You will also play a key role in the financial side of operations by processing payments, managing receivables, and handling bookkeeping duties. Whether you are greeting visitors, tracking work orders, or coordinating supply requisitions, your ability to multitask and prioritize will directly impact the resident experience and the smooth functioning of the team.
Candidates selected for an interview will be required to complete a drug screening, administered in accordance with applicable laws.
Riverbay Corporation is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
Work model: On-site
Dreiser Loop- Community Center 1, 177, Dreiser Loop, Co-Op City, The Bronx, Bronx County, New York, 10475, United States
New York, New York
Skills: Microsoft Office Suite, Yardi Property Management System, Bookkeeping, Accounting.
Education: High School Diploma or equivalent required; A.S. degree or college courses preferred.
Bilingual skills. Knowledge of Yardi Property Management System. College courses or A.S. degree.