Service Receptionist and Warranty Claims Specialist
Not Disclosed•Full-TimeOn-site
location_on1534, Front Street, Country Estates Mobile Home Park, Blair, Washington County, Nebraska, 68008, United States
About the Team
Country Auto is a family-owned, pre-owned dealership located in Blair, NE, proudly serving the Blair, Omaha, and surrounding communities for nearly a decade. We pride ourselves on offering a hand-picked selection of quality used cars, trucks, and SUVs, alongside top-notch automotive services. Our dedicated team is passionate about building lasting relationships with our customers and delivering quality service, making us a trusted choice for all automotive needs.
About the Role
We are seeking a highly organized Service Receptionist and Warranty Claim Specialist to join our busy and growing dealership. This role is vital to our operations, serving as the primary point of contact for our service department. You will thrive in a fast-paced environment where your passion for customer service directly impacts the customer experience.
In this position, you will handle all service phone calls, manage scheduling, and process warranty claims while ensuring strict compliance with warranty company guidelines. Your day will involve coordinating logistics for inbound and outbound vehicles, processing service invoicing accurately and timely, and collaborating closely with technicians to ensure efficient workflow. Beyond administrative duties, you will greet and assist customers in a professional and welcoming manner, providing support in resolving issues and escalating matters when necessary. We are looking for someone who is energetic and promotes a culture of positivity and collaboration within our team.
Work location
Work model: On-site
1534, Front Street, Country Estates Mobile Home Park, Blair, Washington County, Nebraska, 68008, United States
Blair, Nebraska
Key Responsibilities
- check_circleAnswer service phone calls and schedule appointments
- check_circleProcess warranty claims and ensure compliance with guidelines
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office.
Education: High school diploma or GED equivalent is required..
Frequently asked questions about Service Receptionist and Warranty Claims Specialist at Country Tire Inc
What does a Service Receptionist and Warranty Claims Specialist at Country Tire Inc do?expand_more
Day-to-day, the Service Receptionist and Warranty Claims Specialist at Country Tire Inc will answer service phone calls and schedule appointments; process warranty claims and ensure compliance with guidelines; process service invoicing accurately and in a timely manner; and coordinate with technicians for efficient workflow.
What are the requirements for this Service Receptionist and Warranty Claims Specialist role?expand_more
To qualify for the Service Receptionist and Warranty Claims Specialist at Country Tire Inc position, applicants should have: High school diploma or GED equivalent; Proficient with Microsoft Office; Valid driver's license; and Pass a background check.
Where is the Service Receptionist and Warranty Claims Specialist role at Country Tire Inc located?expand_more
Service Receptionist and Warranty Claims Specialist at Country Tire Inc is based in 1534, Front Street, Country Estates Mobile Home Park, Blair, Washington County, Nebraska, 68008, United States. This is a on-site role.