Service Center Support PT
Not Disclosed•Full-TimeOn-site
location_onBright Street, Fort Wayne, Allen County, Indiana, 46802, United States
Position Overview
This role serves as a vital operational hub within the service center, focusing on the seamless movement of freight and the delivery of exceptional customer service. The position is responsible for managing the administrative and clerical needs that keep daily operations running smoothly, ensuring that documentation, customer inquiries, and logistics coordination are handled with precision.
About the Role
You will act as the primary point of contact for customers, guiding them through the complexities of freight shipping. Your day will involve verifying and completing essential documentation, processing shipments, and resolving issues ranging from billing discrepancies to delivery scheduling. You will also support city operations by coordinating driver activities, reviewing Hours-of-Service logs, and managing cash reconciliation.
The environment is fast-paced and deadline-oriented, requiring the ability to work independently or as part of a team in an office/dock setting. Success in this role depends on strong organizational skills, the ability to handle confidential information, and a commitment to complying with all applicable laws and company policies.
Hiring Process
To apply for this position, please submit your application through the official FedEx Freight careers portal. If you have a disability and require assistance during the application process, please contact the HR support team at hrasupportteam@fedex.com.
Equal Opportunity Employer
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. We do not discriminate against any employee or applicant for employment based on their inquiry, discussion, or disclosure of compensation. However, employees who have access to compensation information as part of their essential job functions cannot disclose the pay of other employees to individuals who do not otherwise have access to such information, unless the disclosure is in response to a formal complaint, in furtherance of an investigation, or consistent with legal duties.
Work location
Work model: On-site
Bright Street, Fort Wayne, Allen County, Indiana, 46802, United States
Fort Wayne, Indiana
Key Responsibilities
Similar Job Opportunities
Skills, education and keywords
Skills: Data Entry, Typing, Ten-Key, PC.
Education: High school diploma or GED required.
Frequently asked questions about Service Center Support PT at Presbyterian Night Shelter
What does a Service Center Support PT at Presbyterian Night Shelter do?expand_more
In this Service Center Support PT at Presbyterian Night Shelter role, you will handle customer needs and provide administrative and customer service duties; verify and complete required documentation and reports for freight movement; enter freight shipment information into the computer system and generate freight bills; and assist customers via phone, email, and fax with inquiries such as tracing shipments and billing questions.
What are the requirements for this Service Center Support PT role?expand_more
Presbyterian Night Shelter is looking for candidates who meet the following requirements: High school diploma or GED; Two years general office experience preferred; One year customer service experience preferred; Previous transportation experience preferred; Ten-key skills preferred; and PC experience with ability to learn required computer systems.
Where is the Service Center Support PT role at Presbyterian Night Shelter located?expand_more
Service Center Support PT at Presbyterian Night Shelter is based in Bright Street, Fort Wayne, Allen County, Indiana, 46802, United States. This is a on-site role.