Service Center Support PT
Not Disclosed•Full-TimeOn-site
location_onGreater Bethel Missionary Baptist Church, 1207, North Jefferson Street, Tampa Heights, Tampa, Hillsborough County, Florida, 33602, United States
About the Role
This position serves as a vital support hub within the service center, bridging the gap between customer needs and operational execution. You will be responsible for managing the administrative and customer service aspects of freight movement, ensuring documentation is accurate and that clients receive timely assistance with their shipping requirements.
In this fast-paced environment, you will act as a primary point of contact for inquiries ranging from rate quotes and billing questions to tracing shipments and resolving delivery issues. The role requires a blend of data entry precision and interpersonal communication to coordinate with drivers, sales teams, and other departments to ensure customer needs are met efficiently.
Working Environment
You will operate within a dynamic office and dock setting that demands adaptability to a deadline-oriented workflow. Hours may vary to accommodate operational needs, and the role requires the ability to work both independently and as part of a collaborative team.
Equal Opportunity Employer
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. We are committed to providing a supportive environment for all applicants. If you have a disability and require assistance to apply for a position, please contact us at 800-888-8252 or via email at ADAAssistance@freight.fedex.com.
FedEx Freight also maintains a policy of non-discrimination regarding compensation inquiries. Employees are free to discuss their own compensation, and the company will not discharge or discriminate against any employee or applicant for inquiring about, discussing, or disclosing compensation, subject to specific legal exceptions regarding the disclosure of other employees' pay information.
Work location
Work model: On-site
Greater Bethel Missionary Baptist Church, 1207, North Jefferson Street, Tampa Heights, Tampa, Hillsborough County, Florida, 33602, United States
Tampa, Florida
Key Responsibilities
- check_circleVerify and complete required documentation and reports
- check_circleEnter freight shipment information into computer system
- check_circleAdminister freight pick-up process and make delivery appointments
- check_circleReconcile cash and checks collected and prepare deposits
- check_circleReview drivers' Hours-of-Service logs for accuracy
- check_circleAssist customers via phone, email, and fax with inquiries
- check_circleCoordinate city operations including driver check-ins and collections
Requirements
- verifiedHigh school diploma or GED
- verifiedTwo years general office experience preferred
- verifiedOne year customer service experience preferred
- verifiedPrevious transportation experience preferred
- verifiedTen-key skills preferred
- verifiedPC experience with ability to learn required computer systems
Nice to Have
Two years general office experience, one year customer service experience, previous transportation experience, and ten-key skills.
Similar Job Opportunities
Skills, education and keywords
Skills: Data Entry, Typing, Ten-Key, PC.
Education: High school diploma or GED required.
Frequently asked questions about Service Center Support PT at Presbyterian Night Shelter
What does a Service Center Support PT at Presbyterian Night Shelter do?expand_more
Day-to-day, the Service Center Support PT at Presbyterian Night Shelter will verify and complete required documentation and reports; enter freight shipment information into computer system; administer freight pick-up process and make delivery appointments; and reconcile cash and checks collected and prepare deposits.
What are the requirements for this Service Center Support PT role?expand_more
Presbyterian Night Shelter is looking for candidates who meet the following requirements: High school diploma or GED; Two years general office experience preferred; One year customer service experience preferred; Previous transportation experience preferred; Ten-key skills preferred; and PC experience with ability to learn required computer systems.
Where is the Service Center Support PT role at Presbyterian Night Shelter located?expand_more
Service Center Support PT at Presbyterian Night Shelter is based in Greater Bethel Missionary Baptist Church, 1207, North Jefferson Street, Tampa Heights, Tampa, Hillsborough County, Florida, 33602, United States. This is a on-site role.
Is this Service Center Support PT job remote, hybrid, or on-site?expand_more
Presbyterian Night Shelter has listed this Service Center Support PT role as on-site.
How much experience is required for this Service Center Support PT role?expand_more
Service Center Support PT at Presbyterian Night Shelter typically requires 2+ years of relevant experience at the entry level level.
What skills do you need for the Service Center Support PT role at Presbyterian Night Shelter?expand_more
Key skills for Service Center Support PT at Presbyterian Night Shelter include Data Entry; Typing; Ten-Key; and PC.
What education is required for Service Center Support PT at Presbyterian Night Shelter?expand_more
Educational requirements for this role: High school diploma or GED required.
What category does the Service Center Support PT role belong to?expand_more
Service Center Support PT at Presbyterian Night Shelter is part of the logistics & warehouse job category on Recrutus.