Server
Not Disclosed•Full-TimeOn-site
location_onNorth Olive Street, Klyde Warren Park-Arts District PID, Downtown PID, Dallas, Dallas County, Texas, 75201, United States
About Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.
About The Joule Dallas
Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the '80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination—a forerunner in the renaissance of downtown Dallas.
The Role
The Server is responsible for delivering an exceptional dining experience through refined service, expert menu knowledge, and anticipatory hospitality. This role requires grace, precision, and a strong understanding of luxury service standards. The Server ensures guests feel genuinely welcomed, attentively cared for, and delighted from arrival to departure, consistently reflecting the hotel's elevated brand of service excellence. In this position, you will be the face of The Joule, creating memorable moments for every guest while collaborating seamlessly with culinary and support teams to ensure flawless service flow.
Work location
Work model: On-site
North Olive Street, Klyde Warren Park-Arts District PID, Downtown PID, Dallas, Dallas County, Texas, 75201, United States
Dallas, Texas
Key Responsibilities
- check_circleGreet guests warmly and professionally to provide an engaging first impression
- check_circlePresent menus and guide guests through food and beverage selections
- check_circleUpsell menu items according to guest preferences to maximize average ticket
- check_circleExecute elegant table service aligned with luxury dining standards
- check_circleEnsure dishes and beverages are delivered with correct timing and presentation
- check_circleMaintain immaculate table settings and reset tables with precision
- check_circleProcess payments accurately following POS and cash-handling procedures
- check_circleCommunicate seamlessly with culinary and support teams to ensure service flow
- check_circleUphold cleanliness and sanitation of the dining room and service areas
Requirements
- verifiedPrevious restaurant or customer service experience preferred
- verifiedKnowledge of food safety and sanitation standards
Nice to Have
Previous restaurant or customer service experience
Similar Job Opportunities
Frequently asked questions about Server at The Joule
What does a Server at The Joule do?expand_more
A Server at The Joule is responsible for the following: Greet guests warmly and professionally to provide an engaging first impression; Present menus and guide guests through food and beverage selections; Upsell menu items according to guest preferences to maximize average ticket; and Execute elegant table service aligned with luxury dining standards.
What are the requirements for this Server role?expand_more
The Joule is looking for candidates who meet the following requirements: Previous restaurant or customer service experience preferred; and Knowledge of food safety and sanitation standards.
Where is the Server role at The Joule located?expand_more
Server at The Joule is based in North Olive Street, Klyde Warren Park-Arts District PID, Downtown PID, Dallas, Dallas County, Texas, 75201, United States. This is a on-site role.
Is this Server job remote, hybrid, or on-site?expand_more
The Joule has listed this Server role as on-site.
How much experience is required for this Server role?expand_more
Candidates for Server at The Joule should have mid level.
What skills do you need for the Server role at The Joule?expand_more
Key skills for Server at The Joule include Pos; Food Safety; and Sanitation Standards.
What category does the Server role belong to?expand_more
Server at The Joule is part of the hospitality & catering job category on Recrutus.