Senior Quality Operations Specialist
Not Disclosed•Full-TimeHybrid
location_onHigh Street, East Oakland, Oakland, Alameda County, California, 94601, United States
About the Team
The Electric Compliance Assurance department is a vital component of PG&E's Electric Risk & Compliance organization. Our mission is to embed compliance and risk management into every aspect of our operations, ensuring we achieve regulatory outcomes that support the business while maintaining the highest safety standards. We are dedicated to identifying compliance challenges and areas of risk, then implementing the necessary fixes to protect our infrastructure and communities.
About the Role
As a member of the Electric Compliance Controls Validation Team, you will play a critical role in supporting the identification of external rules and regulations that govern our operations. Your work will involve documenting and confirming the controls we have in place to meet these requirements, performing design and operating effectiveness testing, and identifying opportunities for improvement.
This position offers a high level of visibility with PG&E leadership. You will bring a structured approach to benchmarking regulatory requirements, validating process controls, and summarizing complex findings. Your contributions will directly strengthen PG&E's safety culture and compliance posture, reinforcing our commitment that "Everyone and Everything is Always Safe." The role advances enterprise learning, transparency, and continuous improvement across investigations.
Hiring Process
Candidates selected for this role will report to the Manager, Electric Compliance Controls Validation. The position requires a candidate who can work effectively within a matrixed organization, collaborating with directors and managers across various functions to provide expert opinion and influence decisions. Success in this role involves coaching stakeholders to develop appropriate corrective action plans and presenting findings to senior and executive leaders with clarity.
Location & Eligibility
This is a hybrid position based in Oakland, CA, with travel to other facilities for meetings and site visits required approximately 10% to 30% of the time. To be eligible for this role, the selected candidate must live within PG&E's service territory.
Equal Opportunity Employer
PG&E is an equal opportunity employer committed to diversity and inclusion. We consider qualified applicants regardless of background, race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.
Work location
Work model: Hybrid
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Skills, education and keywords
Skills: Causal Evaluation Methods, Investigations, Utility Operations, Regulatory Oversight, Audit Readiness, Process Instrumentation, Process Reengineering, Barrier Analysis, Fault Tree, 5-WHYS.
Education: High School Diploma or equivalent required; Master's Degree or equivalent experience desired.
Frequently asked questions about Senior Quality Operations Specialist at Pacific Gas and Electric Company
What does a Senior Quality Operations Specialist at Pacific Gas and Electric Company do?expand_more
A Senior Quality Operations Specialist at Pacific Gas and Electric Company is responsible for the following: Develop and refine processes to identify external regulatory requirements and validate internal controls; Monitor and evaluate the effectiveness of compliance controls across operations; Prepare and present findings and risk assessments to senior and executive leadership; and Collaborate with directors and managers across the organization to influence compliance decisions.
What are the requirements for this Senior Quality Operations Specialist role?expand_more
Pacific Gas and Electric Company is looking for candidates who meet the following requirements: High School Diploma or equivalent; 7 years of progressive experience in utility operations or highly regulated industry; 2 years of experience with causal evaluation methods and investigations in the utility industry; Must live within PG&E's service territory; Master's Degree or equivalent experience (desired); and Certified Internal Auditor (CIA) or equivalent (desired).