Senior Manager, Process Performance and Quality Control (Remote)
Not Disclosed•Full-TimeRemote
location_on423, Burnside Avenue, Burnside, East Hartford, Capitol Planning Region, Connecticut, 06108, United States
About RTX and Pratt & Whitney
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose to solve the world's most complex problems. With three market-leading businesses and world-class operations, we push the boundaries of known science to connect and protect our world.
Pratt & Whitney is a world leader in the design, manufacture, and service of aircraft engines and auxiliary power systems. For over 100 years, we have been revolutionizing modern flight. Join us to help shape the future of aerospace and defense.
About the Role
We have an exciting remote opportunity for a Senior Manager, Process Performance and Quality Control. The Process Performance and Quality Control (PPQC) team plays a pivotal role in ensuring compliance across the pillars of Pratt & Whitney's Global Trade (GT) program. Supporting the Global Trade Requirements Management (GTRM) organization, the team develops meaningful metrics and audit processes focused on foundational areas such as export authorizations, export classifications, and Harmonized Tariff Schedule (HTS) classifications.
In this leadership role, you will create sustainable processes that transform data insights into informed actions, mitigating risk and improving efficiency. You will work closely with GTRM pillar leads to identify areas of risk, develop Key Performance Indicators (KPIs), and establish audit procedures that ensure the integrity of these metrics. Reporting to the Associate Director for Authorizations Management, you will play a prominent role in maturing key elements of the authorization compliance pillar, strengthening processes and developing controls that enhance visibility and compliance across the function. Additionally, you will support processes underpinning the success of the GT program, including managing Alternate Means of Compliance (AMOC) and Requests for Interpretation (RFI), while partnering with leadership to drive alignment and improved communication across the broader GTRM organization.
Work Environment and Location
This position is classified as Remote. Employees in remote roles work primarily offsite from home. If you live within a reasonable commute of an RTX site with colleagues you interact with, your manager will discuss whether a degree of onsite presence is associated with this role. Candidates will learn more about role type and current site status throughout the recruiting process. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid, or remote.
Application and Hiring Process
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. Please ensure the role type defined is appropriate for your needs before applying. Candidates may be asked to attend select steps of the interview process in-person at one of our office locations.
Equal Opportunity Employer
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Work location
Work model: Remote
423, Burnside Avenue, Burnside, East Hartford, Capitol Planning Region, Connecticut, 06108, United States
East Hartford, Connecticut
Key Responsibilities
- check_circleEstablish and maintain robust audit procedures to ensure data integrity across global trade functions
- check_circleDevelop and sustain intuitive data dashboards to translate metrics into clear insights for stakeholders
- check_circlePublish standard procedures for managing the KPI portfolio with a focus on accuracy and repeatability
- check_circleManage processes and tools for Alternate Means of Compliance (AMOC) and Requests for Interpretation (RFI)
- check_circlePartner with leadership to drive alignment and improve communication across the GTRM organization
- check_circleLead the PPQC team to create sustainable processes that transform data insights into informed actions
- check_circleCollaborate with GTRM pillar leads to identify risks and develop Key Performance Indicators (KPIs)
Requirements
- verifiedBachelor's degree and 10+ years of global trade or data analytics experience OR Advanced Degree and 7+ years of global trade or data analytics experience
- verifiedMust be authorized to work in the U.S. without the company's immigration sponsorship now or in the future
Nice to Have
Experience with data visualization tools (e.g., Power BI, Qlik). Experience with navigating and integrating data from disparate sources (e.g., SQL, Databricks, Access). Understanding of the fundamentals of a GT compliance program for a globally operating company. Knowledge of and experience implementing best practices for managing, visualizing, and applying statistical analyses to large sets of data. Prior experience working within relevant areas of GT compliance (e.g., export authorizations, export classifications, HTS classifications).
Benefits & Perks
check_circleMedical, dental, vision, life, short-term and long-term disability insurancecheck_circle401(k) matchcheck_circleFlexible spending accountscheck_circleFlexible work schedulesEmployee assistance program
