Senior Lead Business Analyst, Commercial Strategy

About Lumen

Lumen connects the world by igniting business growth through the seamless connection of people, data, and applications. We are building a culture from the ground up, committed to teamwork, trust, and transparency. Our mission is to digitally connect the world and shape the future, offering top-tier talent the flexibility needed to thrive and deliver lasting impact.

About the Role

The Senior Lead Business Analyst is a high-impact, strategic role designed for a commercially focused professional who can pivot from evaluating commercial risk to architecting and launching the sales programs that drive Lumen's growth. This individual contributor will transform Lumen's commercial strategy into actionable tactics to deliver sales and revenue results across all business segments, including Large Enterprise, Public Sector, Mid Markets, Wholesale, and the Partner community.

In this position, you will progress the Acceleration & Growth Team's (AGT) commercial objectives by synthesizing complex information into clear insights and executive-ready materials. The role requires more than just reporting; it demands a deep dive into funnel health, conversion, coverage, and productivity to identify root causes and actionable levers for improvement. You will lead high-visibility initiatives with rigor, owning timelines and outcomes to ensure the implementation of your recommendations.

Success in this role involves influencing decisions at the Senior Leadership Team level and motivating action across the field. You will serve as a trusted thought partner to commercial leaders, anticipating questions and bringing structured, data-backed perspectives to ambiguous business challenges. The day-to-day involves collaborating with cross-functional teams to align programs with end-to-end sales methodologies and ensuring that insights translate directly into measurable results and strategic growth.

Hiring Process

Requisition #: 341576

If selected for a position, candidates will undergo a background screening which may include checks for criminal records, motor vehicle reports, and/or drug screening, depending on the specific requirements of the role. Background results are evaluated on a case-by-case basis, and job-related concerns identified during this process may impact eligibility. Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.

Equal Opportunity & Culture

Lumen is committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristics, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.

We value a diverse workforce and encourage applicants to review our Privacy Notice regarding the collection and protection of personal data during the recruitment process. Additionally, candidates are encouraged to redact age-identifying information from submitted materials without penalty. Lumen does not require any form of payment from job applicants during the recruitment process; all legitimate openings are posted on our official website or communicated through official company email addresses.