Senior Case Manager
Not Disclosed•Full-TimeOn-site
location_on4184, Park Avenue, The Bronx, Bronx County, New York, 10457, United States
About Us
Acacia Network is the leading Latino integration care nonprofit in the nation. Since 1969, we have offered the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. As visionary leaders, we are transforming the triple aim of high quality, great experience, and lower cost. We champion a collaborative environment to deliver vital health, housing, and community-building services. By hiring talented individuals, we have expanded quickly with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico.
About the Role
The Senior Case Manager serves as a leader and mentor within our shelter case management services, dedicated to maximizing resident safety and connecting individuals to essential support systems. In this role, you will supervise Case Managers, ensuring standards are met while actively discussing solutions to overcome resident barriers. You will facilitate interdisciplinary team meetings to address complex challenges, conduct comprehensive client assessments, and develop cost-effective care plans. Beyond direct client advocacy and counseling, you will play a key role in training, file audits, and the continuous improvement of our service processes. This position requires a professional who can analyze situations with independent judgment, maintain detailed records, and work tactfully with diverse cultural and ethnic groups.
Equal Opportunity
Acacia Network is an equal opportunity employer.
Work location
Work model: On-site
4184, Park Avenue, The Bronx, Bronx County, New York, 10457, United States
New York, New York
Key Responsibilities
- check_circleSupervise and mentor Case Managers to promote professional development
- check_circleConduct comprehensive client assessments to develop cost-effective care plans
- check_circlePerform monthly file audits and create corrective action plans for compliance
- check_circleProvide supportive counseling and advocacy for clients
- check_circleDevelop and present training and educational programs
- check_circleMaintain accurate records and prepare clear, concise reports
- check_circleConduct one-on-one supervision to assess and improve staff performance
- check_circleLead interdisciplinary team meetings to address resident barriers
- check_circleInterview, hire, and train program personnel to achieve goals
- check_circleCoordinate support systems and services to meet client needs
Requirements
- verifiedBachelor's Degree in Human/Social Services, Psychology, or related field
- verifiedMinimum of 5 years experience working with homeless and/or low and mixed-income populations
- verifiedSpecialty in substance abuse and mental health issues
- verifiedKnowledge of crisis prevention, intervention, and resolution techniques
Nice to Have
Master's Degree in Social Work
Similar Job Opportunities
Skills, education and keywords
Skills: Case Management, Client Assessments, Care Plan Development, Mental Health, Substance Abuse, Crisis Prevention, Crisis Intervention, Crisis Resolution, DHS Regulations, File Audits.
Education: Bachelor's Degree in Human/Social Services, Psychology, or related field required; Master's Degree in Social Work preferred.
Frequently asked questions about Senior Case Manager at Promesa, Inc.
What does a Senior Case Manager at Promesa, Inc. do?expand_more
Day-to-day, the Senior Case Manager at Promesa, Inc. will supervise and mentor case managers to promote professional development; conduct comprehensive client assessments to develop cost-effective care plans; perform monthly file audits and create corrective action plans for compliance; and provide supportive counseling and advocacy for clients.
What are the requirements for this Senior Case Manager role?expand_more
Promesa, Inc. is looking for candidates who meet the following requirements: Bachelor's Degree in Human/Social Services, Psychology, or related field; Minimum of 5 years experience working with homeless and/or low and mixed-income populations; Specialty in substance abuse and mental health issues; and Knowledge of crisis prevention, intervention, and resolution techniques.
Where is the Senior Case Manager role at Promesa, Inc. located?expand_more
Senior Case Manager at Promesa, Inc. is based in 4184, Park Avenue, The Bronx, Bronx County, New York, 10457, United States. This is a on-site role.
Is this Senior Case Manager job remote, hybrid, or on-site?expand_more
Promesa, Inc. has listed this Senior Case Manager role as on-site.
How much experience is required for this Senior Case Manager role?expand_more
Senior Case Manager at Promesa, Inc. typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the Senior Case Manager role at Promesa, Inc.?expand_more
Key skills for Senior Case Manager at Promesa, Inc. include Case Management; Client Assessments; Care Plan Development; Mental Health; Substance Abuse; Crisis Prevention; Crisis Intervention; and Crisis Resolution.
What education is required for Senior Case Manager at Promesa, Inc.?expand_more
Educational requirements for this role: Bachelor's Degree in Human/Social Services, Psychology, or related field required; and Master's Degree in Social Work preferred.
What category does the Senior Case Manager role belong to?expand_more
Senior Case Manager at Promesa, Inc. is part of the healthcare & nursing job category on Recrutus.