Senior Banker

About Bank of America

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth by delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we achieve this, encompassing our commitment to an inclusive workplace, developing exceptional talent, and supporting our teammates' physical, emotional, and financial wellness.

We are committed to an in-office culture with specific requirements for office-based attendance, allowing for an appropriate level of flexibility based on role-specific considerations.

About the Role

This position serves as the first point of contact for financial center clients, dedicated to uncovering personal banking needs for both individual and small business customers. You will act as a trusted advisor, offering appropriate solutions and connecting clients to specialists to deepen relationships through platform services. The role focuses on supporting clients with self-service or transactional activities while providing exceptional client care.

A key part of your day involves proactively connecting with clients through outbound calls and conducting consistent follow-up routines to ensure their unique life priorities are met. You will assist, educate, and train clients on using self-service technologies, leveraging resources to optimize the client experience and deliver operational excellence. Success in this role requires navigating regulatory requirements while taking the best course of action for both the bank and its clients.

Location and Mobility

This position is open for the entire market, and the specific Financial Center location will be determined based on business needs. If offered a position, you will train at one financial center and may potentially move to another location within a reasonable commuting distance of your home, to the extent permitted by applicable law.

Hiring Process and Application

We invite you to join us and build a successful career with opportunities to learn, grow, and make an impact. Applications are reviewed based on demonstrated sales experience, relationship-oriented skills, and the ability to thrive in a client-centric environment.

Equal Opportunity Employer

Bank of America is an equal opportunity employer. We consider qualified applicants regardless of background, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for this position: FDIC and Loan Originators regulations.