Senior Application Engineer, Release Management
Not Disclosed•ContractorHybrid
location_onCity Common Plaza, Central Business District, Orlando, Orange County, Florida, 32801, United States
About the Role
We are seeking a Release Manager for a 12-month contract based in Orlando, FL. This hybrid role requires onsite presence four days per week, offering a dynamic environment where you will bridge the gap between technical execution and strategic process improvement.
In this position, you will serve as a key partner to the CMO and IT delivery teams, driving the improvement, execution, and measurement of our release management processes. Your day-to-day will involve managing the full lifecycle of releases with a focus on communication, planning, and continual improvement. You will lead post-deployment reviews to gather feedback, ensuring that lessons learned are incorporated into future releases to enhance readiness and effectiveness.
A significant portion of your time will be dedicated to maintaining the integrity of our change management ecosystem. You will open, maintain, and close change records in ServiceNow, ensuring all documentation meets the strict acceptance criteria for the NBC-CMO and Parks Technology CAB. You will actively participate in Change and Release meetings, including delivery stand-ups and CAB sessions, while monitoring the forward schedule of change to identify and mitigate potential risks across the organization.
Beyond execution, you will be instrumental in evolving our release best practices. By analyzing internal and external processes, you will identify areas for improvement and recommend corrective actions. You will also implement scalable metrics and KPIs to evaluate release readiness, assessing trends and key drivers of release risk to support the IT Delivery Teams in maintaining a stable production environment.
Culture & Safety
We foster a culture of continuous improvement and proactive risk management. As part of our commitment to a safe working environment, all team members are expected to understand and actively participate in Environmental, Health & Safety responsibilities by following established policies, procedures, and training activities.
Application Instructions
Interested candidates should submit their resume highlighting their experience with ITIL, ServiceNow, and the Software Development Life Cycle (SDLC). Please note that this is a contract position with specific onsite requirements in Orlando.
Work location
Work model: Hybrid
City Common Plaza, Central Business District, Orlando, Orange County, Florida, 32801, United States
Orlando, Florida
Key Responsibilities
- check_circleLead post-deployment reviews to solicit feedback and ensure readiness for subsequent releases
- check_circleMonitor the forward schedule of Change to identify and mitigate potential impacts across the organization
- check_circleEvaluate release risks and assess overall release readiness to mitigate negative effects on production
- check_circleImplement scalable metrics and KPIs to evaluate release readiness and identify critical operational issues
- check_circleConduct service improvement initiatives to analyze processes and recommend enhancements to release management
- check_circleManage releases with a focus on communication, planning, and continual improvement
- check_circleReview release repositories, regression test results, and security scans within the CI/CD pipeline
- check_circleCollaborate with CMO and IT delivery teams to improve, execute, and measure the release management process
Requirements
- verifiedBachelor's degree in Computer Science, MIS, Business, Engineering or equivalent experience
- verified5+ years of professional work experience in IT Service Management, Development or Support
- verified5+ years of formal Change and Release Management hands-on experience
- verifiedITIL Certified - Foundations
- verifiedStrong ServiceNow ticketing experience
- verifiedHands-on experience using SharePoint, Jira, and Confluence
- verifiedSolid understanding of SDLC, Engineering, and Project Lifecycles
- verifiedSolid understanding of DevOps and CI/CD pipelines
- verifiedExperience working in an Agile structured environment
- verifiedExperience with projects deployed using the CAB process
Nice to Have
5+ years of professional work experience preferably in IT Service Management, Development or Support
Similar Job Opportunities
Skills, education and keywords
Skills: Itil, SDLC, Servicenow, Sharepoint, Jira, Confluence, Itil Certified - Foundations, Devops, Ci/cd, Agile.
Education: Bachelor's degree in Computer Science, MIS, Business, Engineering or equivalent experience required.
Frequently asked questions about Senior Application Engineer, Release Management at Motion Recruitment
What does a Senior Application Engineer, Release Management at Motion Recruitment do?expand_more
A Senior Application Engineer, Release Management at Motion Recruitment is responsible for the following: Lead post-deployment reviews to solicit feedback and ensure readiness for subsequent releases; Monitor the forward schedule of Change to identify and mitigate potential impacts across the organization; Evaluate release risks and assess overall release readiness to mitigate negative effects on production; and Implement scalable metrics and KPIs to evaluate release readiness and identify critical operational issues.
What are the requirements for this Senior Application Engineer, Release Management role?expand_more
Motion Recruitment is looking for candidates who meet the following requirements: Bachelor's degree in Computer Science, MIS, Business, Engineering or equivalent experience; 5+ years of professional work experience in IT Service Management, Development or Support; 5+ years of formal Change and Release Management hands-on experience; ITIL Certified - Foundations; Strong ServiceNow ticketing experience; and Hands-on experience using SharePoint, Jira, and Confluence.
Where is the Senior Application Engineer, Release Management role at Motion Recruitment located?expand_more
Senior Application Engineer, Release Management at Motion Recruitment is based in City Common Plaza, Central Business District, Orlando, Orange County, Florida, 32801, United States. This is a hybrid role.
Is this Senior Application Engineer, Release Management job remote, hybrid, or on-site?expand_more
Motion Recruitment has listed this Senior Application Engineer, Release Management role as hybrid.
How much experience is required for this Senior Application Engineer, Release Management role?expand_more
Senior Application Engineer, Release Management at Motion Recruitment typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the Senior Application Engineer, Release Management role at Motion Recruitment?expand_more
Key skills for Senior Application Engineer, Release Management at Motion Recruitment include Itil; SDLC; Servicenow; Sharepoint; Jira; Confluence; Itil Certified - Foundations; and Devops.
What education is required for Senior Application Engineer, Release Management at Motion Recruitment?expand_more
Educational requirements for this role: Bachelor's degree in Computer Science, MIS, Business, Engineering or equivalent experience required.
What category does the Senior Application Engineer, Release Management role belong to?expand_more
Senior Application Engineer, Release Management at Motion Recruitment is part of the it job category on Recrutus.