IT Architect - Software
Not Disclosed•Full-TimeOn-site
location_on690, South 13th Street, Downtown, Boise, Ada County, Idaho, 83702, United States
About the Role
Maximus is seeking a highly skilled ServiceNow Technical Architect / Lead Developer to provide technical leadership and hands-on development across the enterprise ServiceNow platform supporting Aidvantage and the Federal Student Aid portfolio. This position is uniquely designed for an experienced professional who excels at balancing strategic platform architecture with high-impact, hands-on development.
In this role, you will establish architectural standards, mentor developers, and personally deliver complex, business-critical functionality that enables scalable, high-quality implementations. You will serve as a key technical authority, collaborating closely with stakeholders, clients, and development teams to translate business and ITSM/ITIL requirements into robust ServiceNow solutions. Your work will be critical in maintaining platform health, ensuring upgrade readiness, and driving long-term architectural alignment across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.
The position combines approximately 75% hands-on development with 25% platform architecture, solution design, and technical governance. As a Lead Developer, you will perform complex JavaScript development, build custom applications using ServiceNow App Engine, and lead the development of high-risk components. Simultaneously, as a Technical Architect, you will own end-to-end platform architecture, define technical standards and design patterns, and serve as the final escalation point for complex platform decisions.
Hiring Process & Eligibility
This position requires a high level of trust and security clearance due to its support of the Federal Student Aid portfolio. Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance, with the final suitability determination resting solely with the Department of Education/Federal Student Aid.
Key Requirements for Selection:
- Must be a U.S. citizen and reside in the U.S.
- Must not be delinquent or in default on any federal student loans.
- Must be able to pass a criminal background check.
- Obtaining and maintaining a PIV-I card is a mandatory requirement. New and existing employees may need to travel to a designated location to pick up their card; all travel expenses will be paid by Maximus.
Home Office Requirements: Candidates must have a private work area with a hardwired internet (ethernet) connection and an internet download speed of 25mbps or higher.
Equal Opportunity
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics.
Work location
Work model: On-site
690, South 13th Street, Downtown, Boise, Ada County, Idaho, 83702, United States
Boise, Idaho
Key Responsibilities
- check_circleDesign and implement complex ServiceNow solutions across ITSM, ITOM, ITAM, and App Engine
- check_circlePerform hands-on JavaScript development including Business Rules, Script Includes, and Flow Designer logic
- check_circleDefine and maintain technical standards, design patterns, and architectural guardrails
- check_circleTranslate business and ITSM/ITIL requirements into scalable ServiceNow solution designs
- check_circleProduce and maintain architecture diagrams, design artifacts, and technical documentation
- check_circleEnsure platform health, upgrade readiness, and SDLC governance across the ServiceNow environment
- check_circleLead requirements analysis, gap assessments, and deployment strategies for enterprise implementations
- check_circleMentor and guide developers while reviewing and optimizing their code
Requirements
- verified7+ years enterprise IT experience
- verified2+ years ServiceNow architecture and implementation leadership
- verifiedServiceNow Certified System Administrator (CSA) certification
- verifiedOne or more ServiceNow Implementation Specialist certifications
- verifiedHigh School Diploma or GED
- verifiedU.S. citizenship
- verifiedPass criminal background check
- verifiedNot delinquent or in default on federal student loans
- verifiedFavorable security clearance
- verifiedPIV-I card
- verifiedHardwired internet connection
- verifiedInternet download speed of 25mbps or higher
Benefits & Perks
check_circleTravel expenses paid for PIV-I card pickup
Similar Job Opportunities
Skills, education and keywords
Skills: Servicenow, Javascript, Itsm, Itil, Itom, Itam, SPM, CMDB, App Engine, GRC.
Education: High School Diploma or GED required; Bachelor's degree in related field (equivalent experience accepted).
Frequently asked questions about IT Architect - Software at Maximus
What does a IT Architect - Software at Maximus do?expand_more
In this IT Architect - Software at Maximus role, you will design and implement complex servicenow solutions across itsm, itom, itam, and app engine; perform hands-on javascript development including business rules, script includes, and flow designer logic; define and maintain technical standards, design patterns, and architectural guardrails; and translate business and itsm/itil requirements into scalable servicenow solution designs.
What are the requirements for this IT Architect - Software role?expand_more
To qualify for the IT Architect - Software at Maximus position, applicants should have: 7+ years enterprise IT experience; 2+ years ServiceNow architecture and implementation leadership; ServiceNow Certified System Administrator (CSA) certification; One or more ServiceNow Implementation Specialist certifications; High School Diploma or GED; and U.S. citizenship.
Where is the IT Architect - Software role at Maximus located?expand_more
IT Architect - Software at Maximus is based in 690, South 13th Street, Downtown, Boise, Ada County, Idaho, 83702, United States. This is a on-site role.
Is this IT Architect - Software job remote, hybrid, or on-site?expand_more
Maximus has listed this IT Architect - Software role as on-site.
How much experience is required for this IT Architect - Software role?expand_more
IT Architect - Software at Maximus typically requires 7–10 years of relevant experience at the lead level.
What skills do you need for the IT Architect - Software role at Maximus?expand_more
Key skills for IT Architect - Software at Maximus include Servicenow; Javascript; Itsm; Itil; Itom; Itam; SPM; and CMDB.
What education is required for IT Architect - Software at Maximus?expand_more
Educational requirements for this role: High School Diploma or GED required; and Bachelor's degree in related field (equivalent experience accepted).
What category does the IT Architect - Software role belong to?expand_more
IT Architect - Software at Maximus is part of the it job category on Recrutus.