Security SOC Dispatcher
Not Disclosed•Full-TimeOn-site
location_on1613, Tunbridge Drive, Gayton, Henrico County, Virginia, 23238, United States
About the Team
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled professionals across the globe. We are the only guarding security company in the United States certified by Great Place to Work. Our organization embraces cultural diversity and promotes engagement, communication, and the sharing of ideas across all teams. We are dedicated to your success, offering a dynamic environment where 26% of our corporate employees started as frontline workers.
About the Role
As a Security SOC Dispatcher, you will be the critical eye spotting threats before they escalate within environments such as security operations centers, call centers, and parking gatehouses. This role demands a sharp eye for detail as you scan multiple screens to monitor a wide network of security alarms and cameras. You will synthesize large amounts of information quickly to respond to incoming security concerns, create comprehensive incident records, and coordinate routine and critical communications. Success in this position requires the ability to multitask effectively while maintaining situational awareness of global events and current news sources.
Why Join Us
If you are ambitious with an entrepreneurial spirit, this is more than just a job—it is a real career opportunity. We offer a supportive team culture with plenty of room to grow. Whether you are looking to become a GardaWorld Ambassador or simply want to be part of a global organization that values your contribution, we invite you to explore your future with us. We also offer a variety of other roles, including tactical, concierge, and casual positions, should this specific position not be the right fit.
Equal Opportunity
GardaWorld Security Services provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, or disability. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. Our policy ensures fair treatment in all terms and conditions of employment, including hiring, compensation, and training.
Work location
Work model: On-site
1613, Tunbridge Drive, Gayton, Henrico County, Virginia, 23238, United States
Virginia
Key Responsibilities
- check_circleRespond to incoming security concerns and track outcomes
- check_circleMonitor security alarms and cameras to identify and resolve threats
- check_circleSynthesize large amounts of information quickly
- check_circleCreate comprehensive records of security-related incidents
- check_circleImplement security and access control procedures
- check_circleCoordinate routine and critical incident communications
- check_circleEscalate issues to supervisors when appropriate
Requirements
- verifiedAt least 3 years of experience with customer service
- verifiedAt least 1 year of experience with Microsoft Office or Google Suite
- verified3+ years of experience in the security field
- verified1+ year of experience with emergency communication operations
- verified1+ year of experience with situational awareness tools (ex: NC4, VCC)
Nice to Have
3+ years of experience in the security field, 1+ year of experience with emergency communication operations, 1+ year of experience with situational awareness tools (ex: NC4, VCC), ability to multitask and synthesize large amounts of information quickly, strong verbal and written communication skills, familiarity with news reporting sources, social media channels, and other channels for real-time monitoring of current events, geopolitical awareness, knowledge of global events, and cultural sensitivity.
Benefits & Perks
check_circleComprehensive medical, dental, and vision insurance planscheck_circle401(k) retirement savings plan with employer matching contributionscheck_circlePaid time off (PTO) policy and paid holidayscheck_circleDisability coverage and life insurance optionsDailyPay available for employees
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Frequently asked questions about Security SOC Dispatcher at GardaWorld
What does a Security SOC Dispatcher at GardaWorld do?expand_more
A Security SOC Dispatcher at GardaWorld is responsible for the following: Respond to incoming security concerns and track outcomes; Monitor security alarms and cameras to identify and resolve threats; Synthesize large amounts of information quickly; and Create comprehensive records of security-related incidents.
What are the requirements for this Security SOC Dispatcher role?expand_more
To qualify for the Security SOC Dispatcher at GardaWorld position, applicants should have: At least 3 years of experience with customer service; At least 1 year of experience with Microsoft Office or Google Suite; 3+ years of experience in the security field; 1+ year of experience with emergency communication operations; and 1+ year of experience with situational awareness tools (ex: NC4, VCC).
Where is the Security SOC Dispatcher role at GardaWorld located?expand_more
Security SOC Dispatcher at GardaWorld is based in 1613, Tunbridge Drive, Gayton, Henrico County, Virginia, 23238, United States. This is a on-site role.
Is this Security SOC Dispatcher job remote, hybrid, or on-site?expand_more
GardaWorld has listed this Security SOC Dispatcher role as on-site.
How much experience is required for this Security SOC Dispatcher role?expand_more
Security SOC Dispatcher at GardaWorld typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the Security SOC Dispatcher role at GardaWorld?expand_more
Key skills for Security SOC Dispatcher at GardaWorld include Microsoft Office; Google Suite; NC4; and VCC.
What category does the Security SOC Dispatcher role belong to?expand_more
Security SOC Dispatcher at GardaWorld is part of the admin job category on Recrutus.