
location_onCharles River Plaza Garage, Cambridge Street, West End, Boston, Suffolk County, Massachusetts, 02114, United States
The Fidelity Security Team is a vital component of Global Security and Investigations (GSI), operating around the clock to ensure the safety of Fidelity associates, customers, and assets. Through a combination of security, intelligence, safety, and business continuity operations, the team provides physical and technical security services to the Boston region. Our security representatives are highly trained to respond to safety and security concerns while monitoring state-of-the-art security systems.
As a Security Representative, you will join a team that values safety, collaboration, and top-notch performance. This role is pivotal in delivering top-tier customer service and security operations that showcase our dedication to an outstanding environment. You will work in a dynamic setting where your skills and devotion help uphold a secure and inviting space for all.
Your day-to-day involves acting as a first responder in medical or facility emergencies, serving as the primary decision-maker or incident commander when necessary. You will facilitate access control, manage life safety solutions, and proactively handle incident mitigation. Beyond emergency response, you will greet visitors and associates with a professional demeanor, conduct focused patrols, and perform regular inspections to ensure the functionality of security and life safety equipment. Success in this role requires the ability to remain composed in high-pressure situations, exercise good judgment under ambiguous circumstances, and build strong relationships within a business setting.
Please note that this position requires working 12-hour rotating shifts, including days, nights, weekends, and holidays, to meet business needs.
Applications are accepted until the position is filled or unposted. Please be advised that Fidelity is not providing immigration sponsorship for this position.
Fidelity is an equal opportunity employer. However, please be aware that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, and numerous state laws and self-regulatory organization rules (including FINRA). These regulations may restrict Fidelity from hiring or associating with individuals with certain criminal histories.
Work model: On-site
Charles River Plaza Garage, Cambridge Street, West End, Boston, Suffolk County, Massachusetts, 02114, United States
Boston, Massachusetts
A Bachelor's degree or equivalent experience (though equivalent life/work experience such as military service will be considered).
Skills: Security, Customer Service, Hospitality, Physical Security Principles, Standard Operating Procedures, Computer Software, Security Technology, Security Systems, Business Continuity Operations, State-Of-The Art Security Systems.
Education: Bachelor's degree or equivalent experience is strongly preferred.