Security Guard

Security Guard — Boston, MA at Fidelity Investments | Recrutus

About the Team

The Fidelity Security Team is a vital component of Global Security and Investigations (GSI), operating around the clock to ensure the safety of Fidelity associates, customers, and assets. Through a combination of security, intelligence, safety, and business continuity operations, the team provides physical and technical security services to the Boston region. Our security representatives are highly trained to respond to safety and security concerns while monitoring state-of-the-art security systems.

About the Role

As a Security Representative, you will join a team that values safety, collaboration, and top-notch performance. This role is pivotal in delivering top-tier customer service and security operations that showcase our dedication to an outstanding environment. You will work in a dynamic setting where your skills and devotion help uphold a secure and inviting space for all.

Your day-to-day involves acting as a first responder in medical or facility emergencies, serving as the primary decision-maker or incident commander when necessary. You will facilitate access control, manage life safety solutions, and proactively handle incident mitigation. Beyond emergency response, you will greet visitors and associates with a professional demeanor, conduct focused patrols, and perform regular inspections to ensure the functionality of security and life safety equipment. Success in this role requires the ability to remain composed in high-pressure situations, exercise good judgment under ambiguous circumstances, and build strong relationships within a business setting.

Please note that this position requires working 12-hour rotating shifts, including days, nights, weekends, and holidays, to meet business needs.

Hiring Process & Application

Applications are accepted until the position is filled or unposted. Please be advised that Fidelity is not providing immigration sponsorship for this position.

Equal Opportunity & Compliance

Fidelity is an equal opportunity employer. However, please be aware that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, and numerous state laws and self-regulatory organization rules (including FINRA). These regulations may restrict Fidelity from hiring or associating with individuals with certain criminal histories.

Work location

Work model: On-site

Charles River Plaza Garage, Cambridge Street, West End, Boston, Suffolk County, Massachusetts, 02114, United States

Boston, Massachusetts

Key Responsibilities

check_circleApply life safety equipment including fire extinguishers and first aid supplies
check_circleConduct focused patrols on foot or by vehicle within assigned areas
check_circleMonitor threat intelligence and assess internal and external risk environments
check_circleInspect and verify the functionality of security and life safety equipment
check_circleAct as incident commander and primary decision maker during security events
check_circleFacilitate access control and manage proactive incident mitigation
check_circlePerform first-responder rescue activities during medical or facility emergencies
check_circleProduce accurate reports and records of daily activities and incidents

Requirements

verifiedBachelor's degree or equivalent experience
verified1-3 years of prior experience in security, customer service, or hospitality
verifiedFamiliarity with current security technology and systems
verifiedBasic computer proficiency
verifiedUnderstanding of physical security principles
verifiedProficiency in common computer software
verifiedU.S. work authorization (no immigration sponsorship provided)

Nice to Have

A Bachelor's degree or equivalent experience (though equivalent life/work experience such as military service will be considered).

Benefits & Perks

check_circleComprehensive health care coverage and emotional well-being supportcheck_circleMarket-leading retirement plancheck_circleGenerous paid time off and parental leavecheck_circleCharitable giving employee match programEducational assistance including student loan repayment, tuition reimbursement, and learning resources

Skills, education and keywords

Skills: Security, Customer Service, Hospitality, Physical Security Principles, Standard Operating Procedures, Computer Software, Security Technology, Security Systems, Business Continuity Operations, State-Of-The Art Security Systems.

Education: Bachelor's degree or equivalent experience is strongly preferred.

Frequently asked questions about Security Guard at Fidelity Investments

What does a Security Guard at Fidelity Investments do?expand_more

In this Security Guard at Fidelity Investments role, you will apply life safety equipment including fire extinguishers and first aid supplies; conduct focused patrols on foot or by vehicle within assigned areas; monitor threat intelligence and assess internal and external risk environments; and inspect and verify the functionality of security and life safety equipment.

What are the requirements for this Security Guard role?expand_more

Fidelity Investments is looking for candidates who meet the following requirements: Bachelor's degree or equivalent experience; 1-3 years of prior experience in security, customer service, or hospitality; Familiarity with current security technology and systems; Basic computer proficiency; Understanding of physical security principles; and Proficiency in common computer software.

Where is the Security Guard role at Fidelity Investments located?expand_more

Security Guard at Fidelity Investments is based in Charles River Plaza Garage, Cambridge Street, West End, Boston, Suffolk County, Massachusetts, 02114, United States. This is a on-site role.

Is this Security Guard job remote, hybrid, or on-site?expand_more

Fidelity Investments has listed this Security Guard role as on-site.

How much experience is required for this Security Guard role?expand_more

Security Guard at Fidelity Investments typically requires 1–3 years of relevant experience at the mid level level.

What skills do you need for the Security Guard role at Fidelity Investments?expand_more

Key skills for Security Guard at Fidelity Investments include Security; Customer Service; Hospitality; Physical Security Principles; Standard Operating Procedures; Computer Software; Security Technology; and Security Systems.

What education is required for Security Guard at Fidelity Investments?expand_more

Educational requirements for this role: Bachelor's degree or equivalent experience is strongly preferred.

What category does the Security Guard role belong to?expand_more

Security Guard at Fidelity Investments is part of the customer services job category on Recrutus.