Security and Loss Prevention Expert
Not Disclosed•Full-TimeOn-site
location_onSouth College Road, Wilmington, New Hanover County, North Carolina, 28403, United States
About the Team
The Security and Loss Prevention (S&LP) team is a key leadership function within Amazon's Worldwide Operations Security (WWOS). WWOS is the global organization supporting field Loss Prevention, affiliate, and retail businesses by creating and maintaining a prepared and secure work environment. We achieve this through global security centers of excellence staffed by subject matter experts in people and asset protection. Our mission involves creating policy and implementation guidelines, training leadership and staff, utilizing technology to eliminate subjectivity, identifying and mitigating risk, and auditing practices to ensure compliance.
About the Role
As a Security and Loss Prevention Expert, you will serve as a key leader providing End-to-End S&LP services across assigned operational business units. You will join a team of professionals delivering security as a service to business customers across multiple units within a dedicated geographical area. This role is designed to efficiently and effectively manage security operations, reporting directly to the SLP Cluster Manager.
In this position, you will act as the department's liaison and a subject matter expert for security and crisis management, keeping site leadership informed on key issues, strategies, and performance. Your day-to-day involves performing regular physical security audits, investigating policy violations, and analyzing loss events. You will collect information by monitoring systems, analyzing data reports, and conducting interviews to identify vulnerabilities and drive mitigating measures.
You will play a critical role in maintaining the physical integrity of our sites by auditing the health status of security systems and collaborating with subject matter experts and external suppliers to ensure their functionality. This includes interacting daily with external security service providers to ensure high-quality service delivery and a smooth customer experience. Additionally, you will identify initiatives to improve physical security infrastructure and contribute directly to budgetary planning for external suppliers. You will manage confidential investigations regarding theft, fraud, and workplace violence, preparing prompt reports while ensuring compliance with legal and ethical standards.
This role covers 24/7 operations and requires flexibility to work all shifts, including nights, weekends, and holidays. The position also involves domestic regional travel up to 50% of the time when applicable.
Hiring Process
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Work location
Work model: On-site
South College Road, Wilmington, New Hanover County, North Carolina, 28403, United States
Wilmington, North Carolina
Key Responsibilities
- check_circleIdentify vulnerabilities and conduct root cause analysis to define mitigating actions
- check_circleMonitor systems and tools to report site and region opportunities
- check_circleManage confidential investigations and prepare reports on theft, fraud, and critical incidents
- check_circleServe as liaison and subject matter expert for security and crisis management
- check_circleImplement security best practices and partner with internal customers on security needs
- check_circleConduct physical security audits and investigate policy violations and loss events
- check_circleMaintain physical security infrastructure and manage external supplier relationships
- check_circleCollaborate with stakeholders to deliver high-impact initiatives and projects
Requirements
- verifiedBachelor's degree or equivalent
- verified4+ years of relevant professional or military experience
- verified2+ years of security service, loss prevention, asset protection, investigations, or law enforcement
- verified2+ years of Amazon (Blue Badge/FTE) experience
- verifiedProficient in Microsoft Office including Excel pivot tables
- verifiedWicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, or Certified Threat Assessment Certification
Nice to Have
Experience in implementing metric-based strategies utilizing continuous improvement concepts; Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors; 2+ years of operational experience in risk management, audit, data analytics, inventory control, quality assurance, retail, warehouse, distribution center services, delivery service, or supply chain; Investigative interviewing experience; Certifications such as Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, or Certified Threat Assessment Certification; Workplace incident mitigation or de-escalation and business continuity planning experience; Proficiency in Microsoft Office, including use of Excel pivot tables and development of charts/graphics.
Benefits & Perks
check_circleHealth insurance including medical, dental, vision, prescription, Basic Life & AD&Dcheck_circleSupplemental life plans and EAP with Mental Health Support and Medical Advice Linecheck_circleFlexible Spending Accounts and Adoption and Surrogacy Reimbursement coveragecheck_circle401(k) matchingPaid time off and parental leave
Similar Job Opportunities
Skills, education and keywords
Skills: Root Cause Analysis, Continuous Improvement, Incident Response Planning, Physical Security Systems Maintenance, Risk Management, Audit, Data Analytics, Inventory Control, Quality Assurance, Investigative Interviewing.
Education: Bachelor's degree or equivalent, or 4+ years of relevant professional or military experience.
Frequently asked questions about Security and Loss Prevention Expert at Amazon
What does a Security and Loss Prevention Expert at Amazon do?expand_more
A Security and Loss Prevention Expert at Amazon is responsible for the following: Identify vulnerabilities and conduct root cause analysis to define mitigating actions; Monitor systems and tools to report site and region opportunities; Manage confidential investigations and prepare reports on theft, fraud, and critical incidents; and Serve as liaison and subject matter expert for security and crisis management.
What are the requirements for this Security and Loss Prevention Expert role?expand_more
To qualify for the Security and Loss Prevention Expert at Amazon position, applicants should have: Bachelor's degree or equivalent; 4+ years of relevant professional or military experience; 2+ years of security service, loss prevention, asset protection, investigations, or law enforcement; 2+ years of Amazon (Blue Badge/FTE) experience; Proficient in Microsoft Office including Excel pivot tables; and Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, or Certified Threat Assessment Certification.
Where is the Security and Loss Prevention Expert role at Amazon located?expand_more
Security and Loss Prevention Expert at Amazon is based in South College Road, Wilmington, New Hanover County, North Carolina, 28403, United States. This is a on-site role.
Is this Security and Loss Prevention Expert job remote, hybrid, or on-site?expand_more
Amazon has listed this Security and Loss Prevention Expert role as on-site.
How much experience is required for this Security and Loss Prevention Expert role?expand_more
Security and Loss Prevention Expert at Amazon typically requires 4+ years of relevant experience at the senior level.
What skills do you need for the Security and Loss Prevention Expert role at Amazon?expand_more
Key skills for Security and Loss Prevention Expert at Amazon include Root Cause Analysis; Continuous Improvement; Incident Response Planning; Physical Security Systems Maintenance; Risk Management; Audit; Data Analytics; and Inventory Control.
What education is required for Security and Loss Prevention Expert at Amazon?expand_more
Educational requirements for this role: Bachelor's degree or equivalent, or 4+ years of relevant professional or military experience.
What category does the Security and Loss Prevention Expert role belong to?expand_more
Security and Loss Prevention Expert at Amazon is part of the it job category on Recrutus.