Scheduler-Patient Access Scheduler
Not Disclosed•Full-TimeOn-site
location_on15835, Homestead Drive, Horizon City, El Paso County, Texas, 79928, United States
About the Role
Under the direction of the Operations Manager, this position serves as a vital link between patients, physician offices, and the healthcare facility's scheduling infrastructure. The primary mission is to ensure that all requests for scheduling procedures and tests are processed with accuracy and timeliness, utilizing both manual and automated systems.
In this role, you will manage the full pre-registration lifecycle, obtaining critical demographic, insurance, and financial information while assisting with financial screening. A key component of the day-to-day work involves verifying medical necessity and ensuring compliance with payer guidelines for authorizations. You will be the first point of contact for routine patient inquiries regarding scheduling and pre-registration, requiring a professional and empathetic approach to customer service.
The position demands the ability to thrive in a fast-paced environment characterized by frequent interruptions. You will be responsible for maintaining accurate records associated with scheduling and patient documentation, requiring strong organizational skills to prioritize multiple tasks effectively under pressure.
Work location
Work model: On-site
15835, Homestead Drive, Horizon City, El Paso County, Texas, 79928, United States
Horizon City, Texas
Key Responsibilities
- check_circleAssist with financial screening and ensure medical necessity for authorizations
- check_circleHandle routine patient inquiries related to scheduling and pre-registration
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Similar Job Opportunities
Skills, education and keywords
Skills: Icd9 Coding, English, Spanish, Chaa.
Education: High school diploma or equivalent required; Associate Degree preferred.
Frequently asked questions about Scheduler-Patient Access Scheduler at University Medical Center of El Paso (UMC)
What does a Scheduler-Patient Access Scheduler at University Medical Center of El Paso (UMC) do?expand_more
A Scheduler-Patient Access Scheduler at University Medical Center of El Paso (UMC) is responsible for the following: Assist with financial screening and ensure medical necessity for authorizations; Handle routine patient inquiries related to scheduling and pre-registration; Maintain accurate records for scheduling and patient documentation processing; and Obtain demographic, insurance, and financial information for pre-registration.
What are the requirements for this Scheduler-Patient Access Scheduler role?expand_more
To qualify for the Scheduler-Patient Access Scheduler at University Medical Center of El Paso (UMC) position, applicants should have: High school diploma or equivalent; One year related work experience in a hospital, physician or medical insurance office; Bilingual English/Spanish; Basic computer literacy and keyboarding skills; Knowledge of computer software programs and basic office equipment; and Knowledge of insurance plan requirements.
Where is the Scheduler-Patient Access Scheduler role at University Medical Center of El Paso (UMC) located?expand_more
Scheduler-Patient Access Scheduler at University Medical Center of El Paso (UMC) is based in 15835, Homestead Drive, Horizon City, El Paso County, Texas, 79928, United States. This is a on-site role.