Scheduler-Patient Access Scheduler
Not Disclosed•Full-TimeOn-site
location_onEast Overland Avenue, El Paso, El Paso County, Texas, 79901, United States
About the Role
Under the direction of the Operations Manager, this position serves as a vital link between patients, physician offices, and the healthcare facility's scheduling infrastructure. The primary mission is to ensure that all requests for scheduling procedures and tests are processed with accuracy and timeliness, utilizing both manual and automated systems.
In this fast-paced environment, you will be the first point of contact for routine patient inquiries regarding scheduling and pre-registration. Your day involves obtaining pertinent demographic, insurance, and financial information while assisting with the financial screening process. A key aspect of the role is ensuring that medical necessity and payer guidelines for authorizations are met before procedures are scheduled.
You will manage multiple tasks simultaneously, requiring an excellent orientation to professional customer service. The role demands the ability to navigate frequent interruptions while maintaining high standards of organization and prioritization. Success in this position relies on effective written and verbal communication skills and the ability to work collaboratively within a dynamic medical office setting.
Work location
Work model: On-site
East Overland Avenue, El Paso, El Paso County, Texas, 79901, United States
El Paso, Texas
Key Responsibilities
- check_circleEnsure medical necessity and payer guidelines are met for authorizations
- check_circleMaintain accurate records for scheduling and patient documentation processing
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Skills, education and keywords
Skills: Icd9 Coding, English, Spanish, Chaa.
Education: High school diploma or equivalent required; Associate Degree preferred.
Frequently asked questions about Scheduler-Patient Access Scheduler at University Medical Center of El Paso (UMC)
What does a Scheduler-Patient Access Scheduler at University Medical Center of El Paso (UMC) do?expand_more
A Scheduler-Patient Access Scheduler at University Medical Center of El Paso (UMC) is responsible for the following: Ensure medical necessity and payer guidelines are met for authorizations; Maintain accurate records for scheduling and patient documentation processing; Process scheduling requests from physician offices and patients using manual and automated systems; and Obtain demographic, insurance, and financial information for pre-registration and financial screening.
What are the requirements for this Scheduler-Patient Access Scheduler role?expand_more
To qualify for the Scheduler-Patient Access Scheduler at University Medical Center of El Paso (UMC) position, applicants should have: High school diploma or equivalent; One year related work experience in a hospital, physician or medical insurance office; Bilingual English/Spanish; Basic computer literacy and keyboarding skills; Knowledge of computer software programs and basic office equipment; and Knowledge of medical terminology and familiarity with ICD9 coding preferred.