Schedule Navigator

About the Mission

Our mission is to improve lives, optimize wellness, and promote independence. We are dedicated to providing exceptional care and support to our participants, ensuring their journey toward independence is smooth and well-coordinated.

About the Role

The Schedule Navigator serves as the central hub for office support within our clinic environment. This role is vital for ensuring that participant appointments are seamlessly scheduled, tracked, and reported to all relevant stakeholders. You will provide administrative support to clinic staff, providers, therapy departments, and external contracted providers, acting as a key liaison between internal teams and external partners.

In this position, you will coordinate a wide variety of appointments, including assessments, physical and occupational therapy, dental, dermatology, orthotic, and vision services. Your day will involve collaborating with specialists to ensure treatment plans are coordinated effectively, managing communications with participants, medical power of attorney holders, facilities, and care coordinators, and liaising with the transportation department to facilitate travel. Accuracy and discretion are paramount, as you will document all interactions in participant charts and manage data entry within our Electronic Medical Record system.

Beyond scheduling, you will assist in the maintenance of department equipment and supplies while adhering to strict HIPAA guidelines to ensure the confidentiality of all information. You will be expected to embrace organizational excellence through efficient time management, participate in continuous improvement efforts, and maintain a collaborative, professional, and safe work environment.

Equal Opportunity

We are an equal opportunity employer committed to diversity and inclusion. We strive to provide a supportive environment where all employees can thrive.

Work location

Work model: On-site

2910, East San Miguel Street, Colorado Springs, El Paso County, Colorado, 80909, United States

Colorado Springs, Colorado

Key Responsibilities

check_circleSchedules and coordinates internal and external clinic appointments
check_circleCollaborates with specialists to ensure appropriate treatment plan coordination
check_circleCoordinates scheduled appointments with the transportation department
check_circleAssists in the care and maintenance of department equipment and supplies
check_circleEnters data into the Electronic Medical Record system
check_circleDocuments all incoming and outgoing calls in participants' charts
check_circleContacts participants, MDPOA, facilities, and CareCom regarding appointments

Requirements

verifiedHigh school diploma or GED equivalent
verified2 years of office related experience
verifiedKnowledge of standard medical office practices and procedures
verifiedComputer proficiency in office software

Nice to Have

1-year experience working with the frail or elderly. Electronic medical records experience. Knowledge of medical terminology.

Benefits & Perks

check_circleMedical, Prescription Drug, Dental, and Vision Carecheck_circleWellness Program and Telemedicine Programcheck_circleFlexible Spending Accounts and Health Savings Accountcheck_circleCompany Paid Basic Life and Accidental Death & DismembermentCompany Paid Long-Term Disability

Skills, education and keywords

Skills: Electronic Medical Records, Medical Terminology, Hipaa, Computer Proficiency, Office Software.

Education: High school diploma or GED equivalent required.

Frequently asked questions about Schedule Navigator at Rocky Mountain Health Care Services (RMHCS)

What does a Schedule Navigator at Rocky Mountain Health Care Services (RMHCS) do?expand_more

A Schedule Navigator at Rocky Mountain Health Care Services (RMHCS) is responsible for the following: Schedules and coordinates internal and external clinic appointments; Collaborates with specialists to ensure appropriate treatment plan coordination; Coordinates scheduled appointments with the transportation department; and Assists in the care and maintenance of department equipment and supplies.

What are the requirements for this Schedule Navigator role?expand_more

Rocky Mountain Health Care Services (RMHCS) is looking for candidates who meet the following requirements: High school diploma or GED equivalent; 2 years of office related experience; Knowledge of standard medical office practices and procedures; and Computer proficiency in office software.

Where is the Schedule Navigator role at Rocky Mountain Health Care Services (RMHCS) located?expand_more

Schedule Navigator at Rocky Mountain Health Care Services (RMHCS) is based in 2910, East San Miguel Street, Colorado Springs, El Paso County, Colorado, 80909, United States. This is a on-site role.

Is this Schedule Navigator job remote, hybrid, or on-site?expand_more

Rocky Mountain Health Care Services (RMHCS) has listed this Schedule Navigator role as on-site.

How much experience is required for this Schedule Navigator role?expand_more

Schedule Navigator at Rocky Mountain Health Care Services (RMHCS) typically requires 2+ years of relevant experience at the entry level level.

What skills do you need for the Schedule Navigator role at Rocky Mountain Health Care Services (RMHCS)?expand_more

Key skills for Schedule Navigator at Rocky Mountain Health Care Services (RMHCS) include Electronic Medical Records; Medical Terminology; Hipaa; Computer Proficiency; and Office Software.

What education is required for Schedule Navigator at Rocky Mountain Health Care Services (RMHCS)?expand_more

Educational requirements for this role: High school diploma or GED equivalent required.

What category does the Schedule Navigator role belong to?expand_more

Schedule Navigator at Rocky Mountain Health Care Services (RMHCS) is part of the healthcare & nursing job category on Recrutus.