Sales Operations, Associate Director - Global Incentive Compensation Strategy

About the Role

At Wolters Kluwer, we operate at the intersection of deep expertise, technology, and global scale. As our Go to Market (GTM) strategies evolve across businesses, segments, and regions, we are building an Incentive Compensation Center of Excellence (CoE) that brings clarity, fairness, and strategic intent to how our GTM teams are rewarded.

The Associate Director of Global Incentive Compensation Strategy is a senior advisory position designed for someone who combines strong incentive compensation domain expertise with a consulting mindset, financial rigor, and comfort influencing executive stakeholders. This role is ideal for a former consultant and operator who enjoys shaping strategy, guiding leaders through complex decisions, and designing incentive frameworks that align behavior, economics, and long-term growth.

This role plays a critical part in ensuring Wolters Kluwer's incentive strategies reinforce its values, growth ambitions, and commitment to fairness and transparency. You will help bridge strategy and execution, ensuring that how sellers are rewarded reflects not only what the business wants to achieve, but how it wants to achieve it.

What You'll Do

As a Strategic Advisor, you will act as a trusted thought partner to cross-divisional GTM, Revenue Operations, and Finance leaders. You will provide guidance on commission plan design, SPIFFs, and incentive strategies aligned to GTM strategy, coverage models, and revenue motions, helping leaders navigate tradeoffs between simplicity, motivation, cost, fairness, and scalability.

You will shape enterprise incentive strategy by translating priorities into incentive designs that align to guiding principles and design frameworks. You will define guardrails that align to best practices for sales compensation across roles, segments, regions, and revenue models, bringing an external perspective informed by SaaS, technology, and data-driven business models from global organizations.

Partnering with the Incentive Compensation CoE, you will support strategy and governance enabled by Xactly. You will act as a bridge between business strategy and platform execution, leading enablement, documentation, and leadership narratives that make incentive programs understandable and credible. You will also apply financial and scenario thinking to assess cost, ROI, risk, and sustainability of incentive strategies, helping senior leaders understand implications beyond just mechanics.

Finally, you will influence through credibility by facilitating structured discussions with senior stakeholders around sensitive or high-impact decisions. You will bring clarity, neutrality, and sound judgment to ambiguous and politically complex environments, operating with executive presence, integrity, and follow-through.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you—not a digital assistant.

To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Equal Opportunity

Wolters Kluwer U.S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.