Sales Consultant
Not Disclosed•Full-TimeOn-site
location_onSouth College Road, Wilmington, New Hanover County, North Carolina, 28403, United States
About the Team
Hendrick Automotive Group is a family of dealerships built on a foundation of core values that drive every action and decision. Our tradition of winning is defined not by size, but by how we treat our people and our customers. We foster a culture of servant leadership, where the needs of others come first, and teamwork through trust and respect allows us to achieve at a high level.
About the Role
As a Sales Professional at our Wilmington location, you will be the face of the dealership, responsible for selling new and used vehicles while ensuring the highest level of customer satisfaction. This role exists to meet dealership sales goals while delivering an exceptional experience that exceeds customer expectations.
In this position, you will greet customers to determine their vehicle needs, explain features, and demonstrate operations through showroom tours or test drives. You will guide customers through the entire sales process, from quoting prices and negotiating trade-ins to completing paperwork and arranging delivery. Beyond the sale, you will engage in business development, address customer concerns, and maintain our commitment to continuous improvement and integrity in every interaction.
Hiring Process
Candidates with prior sales and/or customer service experience are encouraged to apply. The role requires regular and predictable attendance, with scheduled shifts that may include evenings, weekends, and holidays. Please note that this position involves physical demands including standing, walking, and moving around the facilities and outdoor car lot.
Equal Opportunity
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. We are committed to diversity as a strength and strive to create an inclusive environment where everyone can succeed.
Work location
Work model: On-site
South College Road, Wilmington, New Hanover County, North Carolina, 28403, United States
Wilmington, North Carolina
Key Responsibilities
- check_circleMeet dealership sales goals and sell new or used vehicles at a profit
- check_circleComplete all necessary sales paperwork and arrange for vehicle delivery and registration
- check_circleEngage in business development activities to grow the customer base
- check_circleExplain vehicle features and demonstrate operation during showroom visits or test drives
- check_circleGreet customers and determine their vehicle preferences and needs
- check_circleResearch vehicle model availability and optional equipment inventory
- check_circleAddress customer concerns and maintain CSI scores at or above company standards
- check_circleSuggest optional equipment and compute sales prices including taxes and trade-in allowances
Requirements
- verifiedValid Driver's License
- verifiedAutomobile Salesperson License
- verifiedIntermediate knowledge of Microsoft Office products
- verifiedIntermediate ability to learn web applications for customer management
Nice to Have
Prior sales and/or customer service experience.
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Automobile Salesperson License.
Education: High School Diploma or GED desired; Associate Degree desired; Bachelor Degree desired.
Frequently asked questions about Sales Consultant at Hendrick Automotive Group
What does a Sales Consultant at Hendrick Automotive Group do?expand_more
In this Sales Consultant at Hendrick Automotive Group role, you will meet dealership sales goals and sell new or used vehicles at a profit; complete all necessary sales paperwork and arrange for vehicle delivery and registration; engage in business development activities to grow the customer base; and explain vehicle features and demonstrate operation during showroom visits or test drives.
What are the requirements for this Sales Consultant role?expand_more
To qualify for the Sales Consultant at Hendrick Automotive Group position, applicants should have: Valid Driver's License; Automobile Salesperson License; Intermediate knowledge of Microsoft Office products; and Intermediate ability to learn web applications for customer management.
Where is the Sales Consultant role at Hendrick Automotive Group located?expand_more
Sales Consultant at Hendrick Automotive Group is based in South College Road, Wilmington, New Hanover County, North Carolina, 28403, United States. This is a on-site role.
Is this Sales Consultant job remote, hybrid, or on-site?expand_more
Hendrick Automotive Group has listed this Sales Consultant role as on-site.
How much experience is required for this Sales Consultant role?expand_more
Candidates for Sales Consultant at Hendrick Automotive Group should have mid level.
What skills do you need for the Sales Consultant role at Hendrick Automotive Group?expand_more
Key skills for Sales Consultant at Hendrick Automotive Group include Microsoft Office; and Automobile Salesperson License.
What education is required for Sales Consultant at Hendrick Automotive Group?expand_more
Educational requirements for this role: High School Diploma or GED desired; Associate Degree desired; and Bachelor Degree desired.
What category does the Sales Consultant role belong to?expand_more
Sales Consultant at Hendrick Automotive Group is part of the sales job category on Recrutus.