Sales Business Development Representative

About the Team

Staples is business to business. You're what binds us together. At Quill, we make it easier and more rewarding for businesses to get the supplies they need to succeed. Our Inside Sales Team Manager leads the day-to-day execution of Quill's outbound growth strategy, focusing on driving the reactivation of lapsed customers, activating net-new sites, and increasing customer awareness and penetration across Quill's full assortment of product categories.

About the Role

This leader provides hands-on coaching, operational oversight, and real-time deal support to ensure sellers are executing effective outbound motions, maintaining a healthy pipeline, and consistently applying best practices. The role is highly execution-oriented, centered on improving call quality, strengthening discovery, expanding category adoption, and removing friction so sellers can perform at a high level and deliver sustained customer growth.

The Inside Sales Team Manager partners closely with cross-functional teams to align priorities, optimize processes, and ensure sellers are equipped with the right tools, insights, and messaging to drive meaningful customer conversations and long-term value. You will foster a diverse, inclusive, and positive team environment that supports engagement and growth while driving accountability by setting clear expectations and holding associates responsible for results and behaviors.

Our Culture

At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand.

Equal Opportunity

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.