Inside Sales Manager

About the Team

Staples is a business-to-business leader, and at Quill, we make it easier and more rewarding for businesses to get the supplies they need to succeed. Our mission is to bind the organization together by driving growth and ensuring our customers thrive.

About the Role

The Inside Sales Team Manager is the engine behind Quill's outbound growth strategy. This role is responsible for leading the day-to-day execution of our sales efforts, with a specific focus on reactivating lapsed customers, activating net-new sites, and increasing customer awareness across our full assortment of product categories.

This is a highly execution-oriented leadership position. You will provide hands-on coaching, operational oversight, and real-time deal support to ensure your team is executing effective outbound motions. Your day will center on improving call quality, strengthening discovery processes, expanding category adoption, and removing friction so sellers can perform at a high level and deliver sustained customer growth.

You will partner closely with cross-functional teams to align priorities and optimize processes, ensuring sellers are equipped with the right tools, insights, and messaging to drive meaningful customer conversations and long-term value. By fostering a diverse, inclusive, and positive team environment, you will support engagement and growth while holding the team accountable for results and behaviors.

Hiring Process

Candidates selected for this role will move through a structured interview process designed to assess leadership capabilities, sales acumen, and cultural fit. This typically includes an initial screening, followed by deeper discussions with hiring managers and potential team members to evaluate strategic alignment and operational expertise.

Equal Opportunity & Culture

At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. We work hard to foster an inclusive culture, seeking employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.