Sales Business Administrator
Not Disclosed•Full-TimeOn-site
location_on2, West Cowan Avenue, Madison Heights, Oakland County, Michigan, 48071, United States
About the Role
The Sales Business Administrator serves as a vital operational partner to the sales and customer service teams. This position is designed to drive efficiency, ensure data accuracy, and enhance the overall customer experience by managing the administrative backbone of the sales function.
In this role, you will be the bridge between internal systems and external customer needs. Your day-to-day involves orchestrating the flow of information from quote generation to order fulfillment, ensuring that every transaction is processed with precision. You will work closely with Sales, Marketing, and Operations to support campaigns, coordinate business reviews, and maintain the integrity of the company's ERP and CRM data. Whether you are analyzing large data sets to identify market trends or guiding a new client through the onboarding process, your work directly impacts the team's ability to close deals and retain customers.
Application Instructions
Candidates should possess an Associate degree or equivalent work experience, with a specific focus on administrative, sales support, or customer service backgrounds. A strong proficiency in Excel for managing large data sets is essential, as is prior experience with ERP/CRM systems. If you thrive in a fast-paced environment and have a keen eye for detail, we encourage you to apply.
Equal Opportunity Employer
We are committed to creating a diverse and inclusive environment where all team members can succeed. We consider qualified applicants regardless of background, race, gender, or other protected characteristics.
Work location
Work model: On-site
2, West Cowan Avenue, Madison Heights, Oakland County, Michigan, 48071, United States
Madison Heights, Michigan
Key Responsibilities
- check_circleSupport the sales team with day-to-day administrative tasks including quote and order processing
- check_circleReview quotes and orders for accuracy and completeness prior to submission or approval
- check_circleMaintain accurate and up-to-date customer records, pipelines, and sales data
- check_circleAssist in lead generation activities by researching potential clients and revenue opportunities
- check_circleComplete customer onboarding paperwork, forms, and contract documentation
- check_circleSet up and maintain customer portals and account access
- check_circleManage and maintain ERP system updates and data accuracy
- check_circleAssist with testing ERP changes prior to implementation
- check_circlePrepare sales reports, presentations, and support materials for Sales Management
- check_circleCoordinate quarterly business reviews and supplier sales meetings including preparation of materials
- check_circleCollaborate with Sales, Suppliers, Marketing, and Operations to support campaigns and initiatives
- check_circleProvide high-quality customer support by assisting with inquiries, issue resolution, and follow-up
Requirements
- verifiedAssociate degree or equivalent work experience
- verified3–5 years of experience in an administrative, sales support, or customer service role
- verifiedStrong Excel skills and experience working with large data sets
- verifiedExperience with ERP/CRM systems and data management
