Sales Account Manager

About the Team

Staples is business to business. You're what binds us together. At Quill, we make it easier and more rewarding for businesses to get the supplies they need to succeed. Our mission is to drive growth by reactivating lapsed customers, activating net-new sites, and increasing customer awareness across our full assortment of product categories.

About the Role

The Inside Sales Team Manager is the engine behind Quill's outbound growth strategy. This is a highly execution-oriented role focused on improving call quality, strengthening discovery, and expanding category adoption. You will provide hands-on coaching, operational oversight, and real-time deal support to ensure your team is executing effective outbound motions and maintaining a healthy pipeline.

In this position, you will partner closely with cross-functional teams to align priorities and optimize processes. Your goal is to remove friction so sellers can perform at a high level, equipped with the right tools, insights, and messaging to drive meaningful customer conversations and long-term value. You will foster a diverse, inclusive, and positive team environment that supports engagement and growth while driving accountability through clear expectations.

Hiring Process

Candidates will be evaluated on their ability to lead through change in a fast-paced environment, their commitment to coaching and development, and their analytical problem-solving skills. The selection process focuses on identifying leaders who can create structure, accountability, and psychological safety within their teams.

Our Culture & Values

At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. We work hard to foster an inclusive culture, seeking employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.