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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Route Service Manager
UniFirst Corporation logo

Route Service Manager

Not Disclosed•Full-TimeOn-site

location_onWalter P. Chrysler Freeway, Big Beaver, Troy, Oakland County, Michigan, 48083, United States

Apply Now

About the Team

UniFirst is an international leader in the $18 billion garment services industry, employing over 13,000 team partners who serve 300,000 business customer locations across the U.S., Canada, and Europe. For 80 years, we have focused on annual growth, earning recognition in Selling Power magazine's "Best Companies to Sell For" list and Forbes' "Platinum 400." Our unique family culture offers a small-company feel while providing the resources and stability of a major organization.

About the Role

The Route Service Manager is a leadership position designed to drive customer satisfaction, account growth, and profitability for a specific location. You will recruit, train, and lead a team of Route Service Supervisors and Representatives who deliver to a diverse range of clients, from small family-owned businesses to major corporate locations. This role exists to ensure our customers receive exceptional service while fostering a results-driven environment where your team can thrive.

In this position, you will build strong relationships with customers, collaborate with location management to optimize service programs, and negotiate contract renewals. You will enjoy a culture that values personal development, with significant avenues for career mobility into other leadership opportunities within our plants and across the organization. As a Team Partner, you will benefit from quality skills training and a supportive environment that emphasizes work-life balance, with no nights or weekends required.

Hiring Process

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call 800-347-7888 to let us know the nature of your request.

Equal Opportunity

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. We believe it takes many kinds of people to make us successful.

Work location

Work model: On-site

location_on

Walter P. Chrysler Freeway, Big Beaver, Troy, Oakland County, Michigan, 48083, United States

Troy, Michigan

Key Responsibilities

  • check_circleOversee recruiting, training, and development of Route Service Representatives and Supervisors
  • check_circleBuild strong customer relationships to elevate satisfaction and team achievement
  • check_circleNegotiate customer contract renewals to drive account growth and profitability
  • check_circleCollaborate with location management to deliver superior customer service and product programs

Requirements

  • verifiedHigh School Diploma or GED
  • verifiedBachelor's degree preferred
  • verifiedPrior customer service experience
  • verifiedStrong computer proficiency (MS Office)
  • verified21 years of age
  • verifiedValid non-commercial driver's license
  • verifiedMust meet pre-employment DOT physical requirements

Nice to Have

Bachelor's degree

Benefits & Perks

check_circle401K with Company Matchcheck_circleProfit Sharingcheck_circleHealth Insurancecheck_circleEmployee Assistance ProgramLife Insurance
UniFirst Corporation logo
Company

UniFirst Corporation

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Education

High School Diploma or GED required

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: MS Office, Customer Service, Training, Leadership, Problem Solving.

Education: High School Diploma or GED required; Bachelor's degree preferred.

Frequently asked questions about Route Service Manager at UniFirst Corporation

What does a Route Service Manager at UniFirst Corporation do?expand_more
In this Route Service Manager at UniFirst Corporation role, you will oversee recruiting, training, and development of route service representatives and supervisors; build strong customer relationships to elevate satisfaction and team achievement; negotiate customer contract renewals to drive account growth and profitability; and collaborate with location management to deliver superior customer service and product programs.
What are the requirements for this Route Service Manager role?expand_more
UniFirst Corporation is looking for candidates who meet the following requirements: High School Diploma or GED; Bachelor's degree preferred; Prior customer service experience; Strong computer proficiency (MS Office); 21 years of age; and Valid non-commercial driver's license.
Where is the Route Service Manager role at UniFirst Corporation located?expand_more
Route Service Manager at UniFirst Corporation is based in Walter P. Chrysler Freeway, Big Beaver, Troy, Oakland County, Michigan, 48083, United States. This is a on-site role.
Is this Route Service Manager job remote, hybrid, or on-site?expand_more
UniFirst Corporation has listed this Route Service Manager role as on-site.
How much experience is required for this Route Service Manager role?expand_more
Candidates for Route Service Manager at UniFirst Corporation should have mid level.
What skills do you need for the Route Service Manager role at UniFirst Corporation?expand_more
Key skills for Route Service Manager at UniFirst Corporation include MS Office; Customer Service; Training; Leadership; and Problem Solving.
What education is required for Route Service Manager at UniFirst Corporation?expand_more
Educational requirements for this role: High School Diploma or GED required; and Bachelor's degree preferred.
What category does the Route Service Manager role belong to?expand_more
Route Service Manager at UniFirst Corporation is part of the customer services job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
Job types
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Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in VirginiaJobs in North CarolinaAll states →
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Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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check_circle
check_circlePaid Time Off
check_circleTuition Reimbursement
check_circle30% Employee Discount
check_circleEmployee Referral Bonuses
MS OfficeCustomer ServiceTrainingLeadershipProblem Solving
US privacy notice
Accessibility