Room Service food runner
Not Disclosed•Full-TimeOn-site
location_on1146, River Walk, Downtown, San Antonio, Bexar County, Texas, 78205, United States
About the Hotel
Steeped in tradition and infused with timeless Texas charm, The Menger Hotel seamlessly blends historic grandeur with modern comfort. Its beautifully preserved architecture and elegant interiors echo over 160 years of storied heritage. Located just steps from the Alamo, this Historic Hotels of America landmark stands as a true Texas icon.
About the Role
As a Room Service Food Runner, you will play a vital role in ensuring an exceptional dining experience for our guests. You will be the bridge between the kitchen and the guest room, delivering food orders promptly and accurately while maintaining the highest standards of quality and presentation. This position requires close coordination with kitchen staff and room service attendants to ensure meals arrive at the perfect temperature and with impeccable care. Your efforts directly contribute to the overall guest experience, reflecting the hotel's commitment to hospitality and satisfaction.
Our Culture & Benefits
As part of the Makeready collection, we prioritize the health, happiness, and well-being of our team. We offer a variety of thoughtful benefits including accommodating PTO, medical/dental/vision coverage, maternity/paternity leave, pet insurance, and a 401k match. We live by our Guiding Principles instinctively to define how we successfully work together.
We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team where everyone can be a successful team member as their true independent self, based solely on individual qualifications and performance.
Work location
Work model: On-site
1146, River Walk, Downtown, San Antonio, Bexar County, Texas, 78205, United States
San Antonio, Texas
Key Responsibilities
- check_circleReceive and verify room service orders from the kitchen to ensure accuracy and completeness
- check_circleDeliver food and beverage orders to guest rooms promptly while maintaining proper temperature and presentation
- check_circleCommunicate effectively with kitchen staff and room service attendants to coordinate order preparation and delivery times
- check_circleAssist in setting up trays and ensuring all necessary condiments, utensils, and accompaniments are included
- check_circleMaintain cleanliness and organization of food delivery carts and service areas in compliance with health and safety standards
- check_circleRespond courteously to guest inquiries or requests related to room service delivery and escalate issues as needed
- check_circleAdhere to hotel policies and procedures regarding food handling, hygiene, and guest privacy at all times
Requirements
- verifiedHigh school diploma or equivalent
- verifiedPrevious experience in food service, hospitality, or customer-facing role
- verifiedBasic knowledge of food safety and hygiene practices
- verifiedExperience working in a hotel or upscale hospitality environment
- verifiedFamiliarity with room service operations and order management systems
- verifiedCertification in food handling or safety (e.g., ServSafe)
- verifiedAbility to work flexible hours including evenings, weekends, and holidays
- verifiedMultilingual skills
Nice to Have
Experience working in a hotel or upscale hospitality environment. Familiarity with room service operations and order management systems. Certification in food handling or safety (e.g., ServSafe). Ability to work flexible hours including evenings, weekends, and holidays. Multilingual skills to assist a diverse guest population.
Benefits & Perks
check_circleAccommodating PTO and PTO exchangecheck_circleMedical, dental, and vision benefitscheck_circleMaternity and paternity leavecheck_circlePet insuranceCompany-matched dependent care
Similar Job Opportunities
Skills, education and keywords
Skills: Food Safety, Hygiene Practices, Room Service Operations, Order Management Systems, Food Handling, Servsafe, Multilingual.
Education: High school diploma or equivalent required.
Frequently asked questions about Room Service food runner at Makeready
What does a Room Service food runner at Makeready do?expand_more
A Room Service food runner at Makeready is responsible for the following: Receive and verify room service orders from the kitchen to ensure accuracy and completeness; Deliver food and beverage orders to guest rooms promptly while maintaining proper temperature and presentation; Communicate effectively with kitchen staff and room service attendants to coordinate order preparation and delivery times; and Assist in setting up trays and ensuring all necessary condiments, utensils, and accompaniments are included.
What are the requirements for this Room Service food runner role?expand_more
Makeready is looking for candidates who meet the following requirements: High school diploma or equivalent; Previous experience in food service, hospitality, or customer-facing role; Basic knowledge of food safety and hygiene practices; Experience working in a hotel or upscale hospitality environment; Familiarity with room service operations and order management systems; and Certification in food handling or safety (e.g., ServSafe).
Where is the Room Service food runner role at Makeready located?expand_more
Room Service food runner at Makeready is based in 1146, River Walk, Downtown, San Antonio, Bexar County, Texas, 78205, United States. This is a on-site role.
Is this Room Service food runner job remote, hybrid, or on-site?expand_more
Makeready has listed this Room Service food runner role as on-site.
How much experience is required for this Room Service food runner role?expand_more
Candidates for Room Service food runner at Makeready should have entry level.
What skills do you need for the Room Service food runner role at Makeready?expand_more
Key skills for Room Service food runner at Makeready include Food Safety; Hygiene Practices; Room Service Operations; Order Management Systems; Food Handling; Servsafe; and Multilingual.
What education is required for Room Service food runner at Makeready?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Room Service food runner role belong to?expand_more
Room Service food runner at Makeready is part of the hospitality & catering job category on Recrutus.