RN Triage - General Surgery Clinic
Not Disclosed•Full-TimeOn-site
location_on7th Avenue North, Downtown, Fargo, Cass County, North Dakota, 58108, United States
About the Team
Sanford Health is the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class care in America's heartland. The General Surgery department at the Sanford Broadway Clinic in Fargo, ND, is a dynamic group comprising subspecialties in general surgery, surgical oncology, breast surgery, and colorectal surgery. We are a fun, growing team focused on creating long-term relationships with patients while utilizing specialized nursing skills.
About the Role
This position serves as a vital bridge between patients and the General Surgery team, operating primarily through telephone triage. You will answer patient inquiries, assessing the severity of symptoms and medical needs using established triage algorithms. Your role involves guiding patients to the appropriate level of care, scheduling appointments with the right providers, and educating patients based on their specific calls.
In this day-to-day capacity, you will document all interactions in health record systems, ensuring patient health conditions are accurately recorded for follow-up care. You will also play a key role in maintaining and developing triage protocols to ensure healthcare information is updated timely. This role requires adapting to various technologies to answer inquiries and coordinating care effectively within the department.
Hiring Process
Interested candidates are encouraged to apply directly. Please note that an accepted offer is contingent upon passing a drug screen and pre-employment background screening, in accordance with our Drug Free Workplace Policy. Accommodations for the application process are available upon request for individuals with disabilities.
Our Culture & Commitment
Sanford Health is an Equal Opportunity Employer and values diversity in our workforce. We are committed to providing a supportive environment where all employees can thrive. We offer a generous benefits package including health, dental, and vision insurance, life insurance, a 401(k) retirement plan, and work/life balance benefits to help maintain a healthy home-work balance.
Work location
Work model: On-site
7th Avenue North, Downtown, Fargo, Cass County, North Dakota, 58108, United States
Fargo, North Dakota
Key Responsibilities
- check_circleAnswer patient inquiries over the telephone and assess symptom severity using triage algorithms
- check_circleGuide patients to the appropriate level of care and schedule appointments with providers
- check_circleDocument triage information and patient health conditions in health record systems
- check_circleSupport provider practice by assisting with minor procedures and care coordination
- check_circleProvide patient education based on incoming calls and specific medical needs
- check_circleMaintain and develop triage protocols to ensure timely healthcare information updates
Requirements
- verifiedGraduate from an accredited nursing program preferred
- verifiedBachelor's Degree in nursing preferred
- verifiedOne year of healthcare experience preferred
- verifiedCurrently holds an unencumbered RN license with the State Board of Nursing
- verifiedObtains and maintains required department specific competencies and certifications
Nice to Have
Graduate from an accredited nursing program (AACN, ACEN, or NLN CNEA). Bachelor's Degree in nursing. One year of healthcare experience.
Benefits & Perks
check_circleHealth, dental, and vision insurancecheck_circleLife insurancecheck_circle401(k) retirement plancheck_circleWork/life balance benefitscheck_circleGenerous time off package
Similar Job Opportunities
Skills, education and keywords
Skills: Nursing, RN License, Nurse Licensure Compact, Triage Algorithms, Health Record Systems, Triage Protocols.
Education: Bachelor's Degree in nursing preferred.
Frequently asked questions about RN Triage - General Surgery Clinic at Sanford Health
What does a RN Triage - General Surgery Clinic at Sanford Health do?expand_more
In this RN Triage - General Surgery Clinic at Sanford Health role, you will answer patient inquiries over the telephone and assess symptom severity using triage algorithms; guide patients to the appropriate level of care and schedule appointments with providers; document triage information and patient health conditions in health record systems; and support provider practice by assisting with minor procedures and care coordination.
What are the requirements for this RN Triage - General Surgery Clinic role?expand_more
To qualify for the RN Triage - General Surgery Clinic at Sanford Health position, applicants should have: Graduate from an accredited nursing program preferred; Bachelor's Degree in nursing preferred; One year of healthcare experience preferred; Currently holds an unencumbered RN license with the State Board of Nursing; and Obtains and maintains required department specific competencies and certifications.
Where is the RN Triage - General Surgery Clinic role at Sanford Health located?expand_more
RN Triage - General Surgery Clinic at Sanford Health is based in 7th Avenue North, Downtown, Fargo, Cass County, North Dakota, 58108, United States. This is a on-site role.
Is this RN Triage - General Surgery Clinic job remote, hybrid, or on-site?expand_more
Sanford Health has listed this RN Triage - General Surgery Clinic role as on-site.
How much experience is required for this RN Triage - General Surgery Clinic role?expand_more
RN Triage - General Surgery Clinic at Sanford Health typically requires 1+ years of relevant experience at the mid level level.
What skills do you need for the RN Triage - General Surgery Clinic role at Sanford Health?expand_more
Key skills for RN Triage - General Surgery Clinic at Sanford Health include Nursing; RN License; Nurse Licensure Compact; Triage Algorithms; Health Record Systems; and Triage Protocols.
What education is required for RN Triage - General Surgery Clinic at Sanford Health?expand_more
Educational requirements for this role: Bachelor's Degree in nursing preferred.
What category does the RN Triage - General Surgery Clinic role belong to?expand_more
RN Triage - General Surgery Clinic at Sanford Health is part of the healthcare & nursing job category on Recrutus.
About Sanford Health
Sanford Health operates as the largest rural health system in the United States, based in Sioux Falls, South Dakota. The organization focuses on expanding access to comprehensive health care services across rural communities, combining clinical care, research, and senior care solutions. It supports over one million patients and 220,000 health plan members across a 250,000-square-mile region, spanning multiple states. The system includes 47 medical centers, 2,800 physicians and advanced practice providers, and more than 200 senior care locations under the Good Samaritan Society. Research initiatives involve 170 clinical investigators and scientists. Internationally, Sanford Health maintains clinical partnerships in eight countries. The organization emphasizes innovation in rural health care delivery, aiming to address unique challenges faced by patients in less urbanized areas. Its operations reflect a commitment to integrating medical, research, and community-based services to improve long-term health outcomes.
Browse more roles: All Sanford Health jobs, healthcare & nursing jobs on Recrutus.