RN Clinical Triage, Transfer and Throughput Coordinator, Nights
Not Disclosed•Full-TimeOn-site
location_onLogan Street, Downtown, Pittsburgh, Allegheny County, Pennsylvania, 15262, United States
About the Team
Allegheny Health Network (AHN) is a leading healthcare system dedicated to providing exceptional patient care across a diverse network of facilities. The Transfer Center operates as a critical hub within this ecosystem, ensuring seamless patient transitions and optimizing resource allocation to maintain the highest standards of safety and efficiency.
About the Role
Registered Nurses in this position serve as the primary point of contact for physicians and referring healthcare providers seeking assistance with patient transfers. Working in a high-volume call center environment, you will be the vital link connecting referring facilities with the appropriate AHN destinations. Your role is essential in facilitating timely patient care transitions, managing complex requests ranging from telemedicine consults to emergency alerts, and ensuring that every patient receives the right level of care at the right time.
In this fast-paced setting, you will coordinate all aspects of adult and pediatric transfers, utilizing your clinical expertise to prioritize needs and guide patients through the transfer process. You will collaborate closely with interdisciplinary teams, clinical management, and non-clinical staff to optimize bed allocation and ensure high-quality care delivery. Success in this role requires the ability to simultaneously manage multiple software platforms and phone channels while maintaining composure and making critical clinical decisions under pressure.
Hiring Process
Candidates interested in joining the Allegheny Health Network team are encouraged to apply through the official career portal. The application process typically involves a review of qualifications followed by an interview with the hiring manager and relevant clinical leadership. Specific steps may vary based on current operational needs.
Equal Opportunity & Compliance
Allegheny Health Network is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination against qualified individuals based on their status as protected veterans, individuals with disabilities, or any other category protected by applicable federal, state, or local law.
As a healthcare organization, we adhere to strict ethical and legal standards. All employees are required to comply with the Code of Business Conduct, HIPAA regulations, and all company privacy and data security policies to protect confidential patient and customer information. We endeavor to make our recruitment process accessible to all users; please contact HR Services Online at HRServices@highmarkhealth.org for assistance with accessibility or accommodation requests.
Work location
Work model: On-site
Logan Street, Downtown, Pittsburgh, Allegheny County, Pennsylvania, 15262, United States
Pittsburgh, Pennsylvania
Key Responsibilities
- check_circleCoordinate all aspects of patient care for adult and pediatric transfers within the AHN network
- check_circleObtain verbal reports from referring providers and review electronic health records and lab results
- check_circlePrioritize incoming caller needs and guide them through the transfer process with education and support
- check_circleClinically prioritize and coordinate patient placement based on acuity, bed capacity, and staff availability
- check_circleMonitor patient boards and document clinical condition updates in the electronic health record
- check_circleUtilize multiple software platforms and phone systems to maintain accurate patient records
- check_circleFacilitate patient throughput by identifying appropriate facility destinations and assigning beds
Requirements
- verifiedAssociates or Diploma in Nursing
- verified5 years of experience in Clinical Nursing
- verified3 years of experience in stepdown/critical care/Emergency Room
- verifiedCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC)
Nice to Have
Bachelor's degree in Nursing
Similar Job Opportunities
Skills, education and keywords
Skills: RN Licensure, Enlc, Hipaa, Electronic Health Records, Ehr, Computer Literacy, Clinical Nursing, Stepdown, Critical Care, Emergency Room.
Education: Associates or Diploma in Nursing or relevant experience; Bachelor's degree in Nursing, strongly preferred.
Frequently asked questions about RN Clinical Triage, Transfer and Throughput Coordinator, Nights at Highmark Health
What does a RN Clinical Triage, Transfer and Throughput Coordinator, Nights at Highmark Health do?expand_more
In this RN Clinical Triage, Transfer and Throughput Coordinator, Nights at Highmark Health role, you will coordinate all aspects of patient care for adult and pediatric transfers within the ahn network; obtain verbal reports from referring providers and review electronic health records and lab results; prioritize incoming caller needs and guide them through the transfer process with education and support; and clinically prioritize and coordinate patient placement based on acuity, bed capacity, and staff availability.
What are the requirements for this RN Clinical Triage, Transfer and Throughput Coordinator, Nights role?expand_more
Highmark Health is looking for candidates who meet the following requirements: Associates or Diploma in Nursing; 5 years of experience in Clinical Nursing; 3 years of experience in stepdown/critical care/Emergency Room; and Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).
Where is the RN Clinical Triage, Transfer and Throughput Coordinator, Nights role at Highmark Health located?expand_more
RN Clinical Triage, Transfer and Throughput Coordinator, Nights at Highmark Health is based in Logan Street, Downtown, Pittsburgh, Allegheny County, Pennsylvania, 15262, United States. This is a on-site role.
Is this RN Clinical Triage, Transfer and Throughput Coordinator, Nights job remote, hybrid, or on-site?expand_more
Highmark Health has listed this RN Clinical Triage, Transfer and Throughput Coordinator, Nights role as on-site.
How much experience is required for this RN Clinical Triage, Transfer and Throughput Coordinator, Nights role?expand_more
RN Clinical Triage, Transfer and Throughput Coordinator, Nights at Highmark Health typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the RN Clinical Triage, Transfer and Throughput Coordinator, Nights role at Highmark Health?expand_more
Key skills for RN Clinical Triage, Transfer and Throughput Coordinator, Nights at Highmark Health include RN Licensure; Enlc; Hipaa; Electronic Health Records; Ehr; Computer Literacy; Clinical Nursing; and Stepdown.
What education is required for RN Clinical Triage, Transfer and Throughput Coordinator, Nights at Highmark Health?expand_more
Educational requirements for this role: Associates or Diploma in Nursing or relevant experience; and Bachelor's degree in Nursing, strongly preferred.
What category does the RN Clinical Triage, Transfer and Throughput Coordinator, Nights role belong to?expand_more
RN Clinical Triage, Transfer and Throughput Coordinator, Nights at Highmark Health is part of the healthcare & nursing job category on Recrutus.