
location_on1916, Chicago Avenue, North Knoxville-Alice Bell, North Knoxville, Knoxville, Knox County, East Tennessee, Tennessee, 37917, United States
As a Customer Service Associate at Lowe's, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping. This role is designed for those who want to engage with customers and help them solve their home improvement challenges. You will welcome customers, assist them in finding the right products and services, and ensure all their needs are met throughout their visit.
Your day will involve listening to customers, answering questions, organizing merchandise, and occasionally loading items. While your core focus is on customer interaction, your daily responsibilities may vary by department. Depending on hiring needs and your skillset, you may work in areas such as Appliances, Cabinets, Flooring, Hardware, Tools, Plumbing, Electrical, Paint, or Pro Services. You will also guide customers through shopping or checkout and prepare merchandise based on specific needs, such as tinting paint, cutting pipe, or bundling wood.
Lowe's is ready to support your goals, whether you are looking for a part-time position or a place to plant yourself and grow. We encourage you to make your well-being a priority with access to top-tier health insurance options, educational opportunities through our tuition assistance program, and tools to take charge of your financial future, including a company-matching 401(k) and an Employee Stock Purchase Program. Associates also enjoy a 10% discount and the opportunity to learn new trade skills through our Track to the Trades program.
Lowe's commitment to growth and teamwork extends to the community. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. We are an equal opportunity employer and administer all personnel practices without regard to race, color, religion, sex, gender, age, ancestry, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other category protected under federal, state, or local law.
This role may involve working in both inside and outside weather conditions. You may be exposed to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. The environment may include constant or intermittent noises, as well as moving or shaking objects and equipment. Associates must follow safety guidelines regarding lifting, with single lifts limited to 75 pounds and team lifts used for heavier loads or when necessary. Powered equipment should be used as required with proper training.
We want to give you more opportunities to learn and grow. If you find a position you're interested in, we encourage you to apply. For more information about our benefit programs and eligibility, please visit the Lowe's talent website.
Work model: On-site
1916, Chicago Avenue, North Knoxville-Alice Bell, North Knoxville, Knoxville, Knox County, East Tennessee, Tennessee, 37917, United States
Knoxville, Tennessee
6 months of Retail and/or customer service experience, Bi-lingual skills, Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)