
location_onEnglish Street, Wichita, Sedgwick County, Kansas, 67202, United States
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. That's how we're UNSTOPPABLE for our employees. As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder–it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. You will build proficiency in customer service and sales to provide personalized device and service solutions. Success is measured by your ability to build customer relationships, complete training, and contribute to a seamless customer experience. The work impacts the organization by enhancing customer loyalty and supporting team initiatives through effective communication and service delivery.
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.
Work model: On-site
English Street, Wichita, Sedgwick County, Kansas, 67202, United States
Wichita, Kansas
6 months of customer service and/or sales experience in a retail environment.
Education: High School Diploma/GED required.
T-Mobile, headquartered in Bellevue, WA, operates as a major telecommunications provider within the United States. Listed on the NASDAQ under the ticker TMUS, the company powers its operations with a 5G network designed to deliver connectivity to a vast number of users across diverse locations. As the Un-carrier, the organization focuses on combining network performance, competitive pricing, and user experience to advance innovation in the wireless sector.
Serving consumers and businesses through a portfolio of flagship brands, T-Mobile offers services via its subsidiary structure. The company's primary brands include T-Mobile, Metro by T-Mobile, and Mint Mobile, each targeting specific market segments to expand access to modern communication tools. The entity aims to stimulate competition within the industry while driving the next phase of technological development in wireless and related fields.
Based in Bellevue, Washington, the firm continues to expand its footprint by leveraging its award-winning infrastructure. The company's approach emphasizes delivering value to customers while maintaining a commitment to ongoing innovation in the telecommunications landscape.
Browse more roles: All T-Mobile jobs, customer services jobs on Recrutus.
Experience
0.5+ yrs (Entry Level)
Education
High School Diploma/GED required
Job Type
Full-Time
Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.