Retail: Party & Event Host
Not Disclosed•Full-TimeOn-site
location_on784, South 3rd Street, Wilmington, New Hanover County, North Carolina, 28401, United States
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores across 49 states and Canada, alongside our online platforms. Michaels is the best place for all things creative, offering a vibrant environment where teams prioritize the wellbeing of every member while delivering exceptional experiences to guests.
Based in Wilmington, NC, this position serves as the heart of the store's event and guest experience. You will be responsible for planning, coordinating, and facilitating a variety of events, including children's birthday parties and craft classes, ensuring every guest enjoys a stress-free, fun, and engaging atmosphere. Beyond event management, you will be a key partner in delivering friendly customer service, helping shoppers find what they need, and ensuring a fast, welcoming checkout experience.
Your day will involve creating an environment of fun and creativity for clients of all ages, from 4 to 94+. You will instruct participants in craft projects, manage party add-ons, and handle administrative tasks like communicating with clients and the store team. You will also play a vital role in maintaining store standards by participating in truck unloads, stocking, merchandise recovery, and daily cleanliness activities. Whether assisting with Omni-channel processes like Buy Online Pickup in Store or supporting safety programs, you will uphold the company's Brand Promises and serve as a positive role model for the team.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. For more information on our culture and benefits, please visit www.michaels.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals and will assure that people with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, please contact Customer Care at 1-800-642-4235.
Work model: On-site
784, South 3rd Street, Wilmington, New Hanover County, North Carolina, 28401, United States
Wilmington, North Carolina
Energetic and enthusiastic personality. Ability to handle job stress and interact effectively with others. Excellent people skills. Experience working with children and children's events. Good communication skills (written, verbal, nonverbal, and listening). Organizational, interpersonal, and creative problem-solving skills. Retail and/or customer service experience.
