
location_onElectric Works Building 26, Wall Street ("Dynamo Alley"), West Central, Fort Wayne, Allen County, Indiana, 46802, United States
Office Depot is part of the ODP Corporation, a leading provider of products and services through an integrated business-to-business distribution platform and omnichannel presence. Our network of retail stores empowers every business, professional, and consumer to achieve more every day. We are committed to a vibrant sales culture aligned with our 5C values: Customer, Commitment, Change, Caring, and Creativity.
The Retail Team Lead is a part-time role designed to provide "total solutions" to our customers, encompassing products, technology, services, furniture, and print offerings. You will serve as a trusted advisor, quickly building and maintaining customer relationships while utilizing provided training to support our sales offerings. This position is ideal for someone with a passion for the brand and a desire to create and nurture a positive, customer-centric environment.
In this role, you will act as a part-time "Key Carrier" and may perform Leader on Duty functions. You will be responsible for the safety and security of the building and associates during the absence of the management team, including opening and closing responsibilities. Your day-to-day involves operating and assisting associates with equipment in the Print Services area to ensure efficient production and on-time order completion. You will also drive operational efficiency by adhering to visual merchandising standards, identifying areas for process improvement, and supporting loss prevention efforts.
Beyond operational duties, you will be a key driver of client engagement. You will proactively engage customers to drive sales, assess their needs to ensure satisfaction, and coach associates to enhance the overall customer experience. You will also support community outreach initiatives to drive client retention and contribute to increasing sales and profitability through conversion and Average Order Value (AOV) improvement initiatives.
To apply for this exciting position, please click the "Apply Now" button and follow the instructions on each page. Once you have completed the application, click the submit button. The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Please note that the essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records in accordance with the City & County of San Francisco Fair Chance Ordinance.
Skills: Print Services, Pos Systems, Cash Handling, Merchandising, Loss Prevention.
Education: High school diploma or equivalent preferred.
Work model: On-site
Electric Works Building 26, Wall Street ("Dynamo Alley"), West Central, Fort Wayne, Allen County, Indiana, 46802, United States
Fort Wayne, Indiana
High school diploma or equivalent; 1-3 years of related experience in sales and/or customer service; experience in Print Services.
The ODP Group operates within the retail office equipment industry and is headquartered in Boca Raton, FL. Through its business entities ODP Business Solutions and Office Depot, the organization provides products, services, and technology solutions via an integrated business-to-business distribution platform. The company maintains an omnichannel presence that combines online capabilities with a physical network of Office Depot and OfficeMax retail stores.
The group serves business clients through dedicated sales professionals and leverages supply chain and distribution operations to facilitate product delivery. Its platform connects B2B customers with a broad range of office supplies and technology tools. The organization's footprint includes a significant retail presence alongside its digital and wholesale channels, allowing it to meet diverse procurement needs. The ODP Group focuses on delivering comprehensive solutions through its established infrastructure and sales teams.
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