Restaurant General Manager
Not Disclosed•Full-TimeOn-site
location_onOn-site
About the Role
The Restaurant General Manager (RGM) serves as the captain of a single restaurant location, holding overall responsibility for daily operations, guest satisfaction, and key business outcomes such as sales growth, profitability, and employee retention. Leading a team of 10 to 45 employees, the RGM oversees financial controls, operations, people development, and compliance across all shifts. This role is pivotal in driving the restaurant's success, working directly under a District Manager while managing Shift Coordinators and Assistant Managers.
The position demands a dynamic leader capable of navigating long and irregular shifts, including weekends, holidays, and extra hours, to ensure the restaurant functions smoothly 365 days a year. The RGM interacts with a wide network including team members, field operations, customers, and outside vendors, fostering an environment of fast, friendly service and clean surroundings.
Team Culture & Expectations
At Burger King, we operate around the clock, requiring a team that is committed to prompt attendance and flexibility. The culture is built on the foundation of exceeding customer expectations through efficient product preparation and strong leadership. As a manager, you are expected to motivate your team, provide continuous coaching, and uphold strict standards regarding food safety, security, and government regulations. Success in this role requires a proactive approach to problem-solving and a dedication to developing effective talent within the restaurant.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circleDirect efficient and accurate preparation and sale of products to maximize guest satisfaction
- check_circleEnsure preventive maintenance of restaurant facility and equipment is completed in accordance with Company standards
- check_circleMotivate and direct team members to exceed customer expectations with fast and friendly service
- check_circleAssume full responsibility for restaurant profit and loss management by implementing marketing strategies
- check_circleMaintain inventory, manage labor, and apply financial reporting analysis to enhance restaurant results
- check_circleEnforce compliance with government regulations, food safety, security policies, and employment laws
- check_circleProvide coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers
- check_circleLead restaurant management team in recruiting, selecting, hiring, and retaining effective team talent
Requirements
- verified18 years of age
- verifiedHigh School Diploma or GED required
- verified2 years of college preferred (RGM)
- verified1-2 years of restaurant management experience (RGM)
- verified1 year of QSR management experience (Assistant Manager)
- verifiedValid driver's license and reliable car
- verifiedTravel required
- verifiedEnglish language proficiency preferred
Nice to Have
2 years of college for Restaurant General Manager role; some college for Assistant Manager role; English language proficiency.
Similar Job Opportunities
Restaurant General Manager
Border Foods LLC • On-site
$50k-100karrow_forward
Assistant Manager
Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) • Baltimore, Maryland
Not Disclosedarrow_forward
Assistant Manager
Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) • Coralville, Iowa
Not Disclosedarrow_forward
Skills, education and keywords
Skills: P&L Interpretation, Financial Reporting Analysis, Cash Control, Food Safety, English Language.
Education: High School Diploma or GED required for Restaurant General Manager and Assistant Manager.
Frequently asked questions about Restaurant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.)
What does a Restaurant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) do?expand_more
Day-to-day, the Restaurant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) will direct efficient and accurate preparation and sale of products to maximize guest satisfaction; ensure preventive maintenance of restaurant facility and equipment is completed in accordance with company standards; motivate and direct team members to exceed customer expectations with fast and friendly service; and assume full responsibility for restaurant profit and loss management by implementing marketing strategies.
What are the requirements for this Restaurant General Manager role?expand_more
Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) is looking for candidates who meet the following requirements: 18 years of age; High School Diploma or GED required; 2 years of college preferred (RGM); 1-2 years of restaurant management experience (RGM); 1 year of QSR management experience (Assistant Manager); and Valid driver's license and reliable car.
Where is the Restaurant General Manager role at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) located?expand_more
Restaurant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) is based in On-site. This is a on-site role.
Is this Restaurant General Manager job remote, hybrid, or on-site?expand_more
Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) has listed this Restaurant General Manager role as on-site.
How much experience is required for this Restaurant General Manager role?expand_more
Restaurant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) typically requires 1–2 years of relevant experience at the mid level level.
What skills do you need for the Restaurant General Manager role at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.)?expand_more
Key skills for Restaurant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) include P&L Interpretation; Financial Reporting Analysis; Cash Control; Food Safety; and English Language.
What education is required for Restaurant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.)?expand_more
Educational requirements for this role: High School Diploma or GED required for Restaurant General Manager and Assistant Manager.
What category does the Restaurant General Manager role belong to?expand_more
Restaurant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) is part of the hospitality & catering job category on Recrutus.
About Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.)
Dhanani Group – Burger King prioritizes hiring skilled individuals for roles such as restaurant team members, shift leaders, and managers to deliver consistent guest service and operational excellence across its quick-service restaurant (QSR) franchises in the United States. The company emphasizes cultivating talent to support its network of Burger King locations, focusing on leadership development and customer-focused operations.
Operational teams are dedicated to maintaining high standards in the restaurant industry, ensuring each QSR franchise provides efficient, quality-driven service aligned with brand expectations. With a presence in the U.S. market, Dhanani Group – Burger King supports franchise partners through training and resources designed to enhance the quick-service dining experience for guests. The organization values employee growth and community engagement as foundational elements of its business model.
Browse more roles: All Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) jobs, hospitality & catering jobs on Recrutus.