Restaurant 1 - Server AM
Not Disclosed•Full-TimeOn-site
location_on3598, Koloa Road, Koloa, Kauaʻi County, Hawaii, 96756, United States
Pacific Hospitality Group operates on a unique owner/operator approach, delivering distinct value to both investors and team members. As a family-focused company, we are committed to long-term holdings that foster sustainable growth for our business and our people. Our vision is to enrich lives by offering memorable experiences, giving back to our communities, and honoring God in all that we do.
Our culture is guided by principles of integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, change, humility, respect, and fulfillment. We prioritize long-term value creation and a supportive environment where team members can thrive.
In this position, you will be the face of our hospitality, maintaining warm and hospitable guest relations throughout every interaction. You will greet guests with enthusiasm, acting as a knowledgeable guide for menu selections, cocktail pairings, and local recommendations. Your day will involve coordinating closely with culinary and beverage teams to ensure seamless service, while also monitoring the guest experience to determine the perfect moment to conclude the meal.
Beyond dining, you will serve as a resource for hotel services, room amenities, shopping, and travel directions. You will handle billing and payments with accuracy, resolve any guest requests or complaints with courtesy and speed, and confirm future dining reservations. This role requires a professional demeanor at all times, setting a high standard for guest safety and well-being while adapting to high-pressure conditions.
Candidates who demonstrate a strong alignment with our guiding principles and possess the required hospitality experience will be invited to interview. The process typically includes a conversation to discuss your background and how your skills fit our team's needs.
Pacific Hospitality Group provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, compensation, and training.
Work model: On-site
3598, Koloa Road, Koloa, Kauaʻi County, Hawaii, 96756, United States
Koloa, Hawaii
Additional education. CPR and first aid training. Additional language ability.
Skills: English Language, Microsoft Office, PMS Software, Food Handler's Card, CPR, First Aid.
Education: High school education and relevant training and experience required; Additional education preferred.
