Resident Manager
Not Disclosed•Full-TimeOn-site
location_on98, East Mankato Street, Chula Vista, San Diego County, California, 91910, United States
About the Community
We are seeking a dedicated Resident Manager for our 175-unit Tax Credit affordable housing property located in the master-planned community of Cota Vera in Otay Ranch, Chula Vista, CA. This role is vital to maintaining the integrity of our affordable housing mission, ensuring that our residents receive high-quality service while we adhere to strict compliance standards.
About the Role
As the Resident Manager, you will serve as the on-site leader, working closely with the Property Manager to ensure the community operates smoothly and efficiently. You will be responsible for the accurate recording of numerical data for accounting purposes, performing applicant income qualifications, and assisting with leasing, marketing, and affordable housing compliance.
In this position, you will act as the Property Manager's representative, assuming their duties and authority in their absence. Your day will involve reviewing the Yardi dashboard, managing vendor communications, and ensuring all rents and fees are collected and deposited timely. You will also lead the emergency response team, handle resident concerns, and coordinate resident activities to foster a harmonious living environment.
Hiring Process
Interested candidates should submit their resume and cover letter highlighting their experience in affordable housing and property management. We look for individuals with strong oral and written communication skills, a solid understanding of Tax Credit compliance, and the ability to work effectively as part of a team.
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Work location
Work model: On-site
98, East Mankato Street, Chula Vista, San Diego County, California, 91910, United States
Chula Vista, California
Key Responsibilities
- check_circleManage leasing, marketing, and affordable housing compliance for the community
- check_circleRecord numerical data for accounting and perform applicant income qualifications
- check_circlePrepare annual budgets and income projections in a timely and accurate manner
- check_circleGenerate legal action documents and process in accordance with Landlord/Tenant Law
- check_circleCoordinate vendor communications concerning scheduling, billing, and certificates of insurance
- check_circleUtilize Yardi workflow to manage leasing from initial contract through move-in
- check_circleLead emergency response team to handle community emergencies and minimize liabilities
- check_circleDevelop and implement resident retention programs and social service activities
- check_circleCoordinate maintenance schedules and assignments with the Maintenance Supervisor
- check_circleConduct regular community inspections to ensure repairs are noted and completed timely
- check_circleEnsure all administrative paperwork and resident files are accurate and properly maintained
- check_circleConduct quarterly resident meetings and address resident concerns to ensure satisfaction
Requirements
- verifiedCollege degree preferred
- verifiedCertified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
- verifiedMinimum 2 years on-site Assistant Community Manager experience (or 3 years supervisory experience with certification)
- verifiedAffordable housing experience required
- verifiedFair Housing certification required
- verifiedCompetence in Microsoft Office Suite and property management software
- verifiedKnowledge of OSHA laws and regulations
- verifiedValid Driver's License, reliable transportation, and current auto insurance
Nice to Have
College degree. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) certification.
Benefits & Perks
check_circleMedical, Dental, Vision, and Life Insurancecheck_circle401(k) retirement plan with employer matchcheck_circle2-bedroom onsite apartment providedcheck_circlePaid vacation timecheck_circle15 paid company holidays
Similar Job Opportunities
Skills, education and keywords
Skills: Tax Credit Compliance, Affordable Housing Compliance, Landlord/tenant Law, Fair Housing Laws, Osha Laws, Yardi, Microsoft Office Suite, Office 365, Certified Apartment Manager, Accredited Resident Manager.
Education: College degree preferred.
Frequently asked questions about Resident Manager at WSH Management
What does a Resident Manager at WSH Management do?expand_more
In this Resident Manager at WSH Management role, you will manage leasing, marketing, and affordable housing compliance for the community; record numerical data for accounting and perform applicant income qualifications; prepare annual budgets and income projections in a timely and accurate manner; and generate legal action documents and process in accordance with landlord/tenant law.
What are the requirements for this Resident Manager role?expand_more
To qualify for the Resident Manager at WSH Management position, applicants should have: College degree preferred; Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred; Minimum 2 years on-site Assistant Community Manager experience (or 3 years supervisory experience with certification); Affordable housing experience required; Fair Housing certification required; and Competence in Microsoft Office Suite and property management software.
Where is the Resident Manager role at WSH Management located?expand_more
Resident Manager at WSH Management is based in 98, East Mankato Street, Chula Vista, San Diego County, California, 91910, United States. This is a on-site role.
Is this Resident Manager job remote, hybrid, or on-site?expand_more
WSH Management has listed this Resident Manager role as on-site.
How much experience is required for this Resident Manager role?expand_more
Resident Manager at WSH Management typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Resident Manager role at WSH Management?expand_more
Key skills for Resident Manager at WSH Management include Tax Credit Compliance; Affordable Housing Compliance; Landlord/tenant Law; Fair Housing Laws; Osha Laws; Yardi; Microsoft Office Suite; and Office 365.
What education is required for Resident Manager at WSH Management?expand_more
Educational requirements for this role: College degree preferred.
What category does the Resident Manager role belong to?expand_more
Resident Manager at WSH Management is part of the property job category on Recrutus.
About WSH Management
WSH Management operates within the residential real estate leasing sector, specializing in property management for senior apartment communities and multifamily housing. Headquartered in Irvine, California, the firm leverages more than two decades of industry experience to provide quality living options for both market-rate and affordable housing needs. The company serves seniors and families seeking stable residential environments, positioning itself as a recognized entity in the local and broader housing market. By focusing on diverse housing types, WSH Management addresses the requirements of various demographic groups looking for long-term rental solutions. The organization's presence in Irvine anchors its operations, allowing it to maintain a consistent standard of care and management across its portfolio of apartment homes.
Browse more roles: All WSH Management jobs, property jobs on Recrutus.