ASSISTANT COMMUNITY MANAGER

About the Role

Under the direct supervision of the Community Manager, the Assistant Community Manager serves as the administrative backbone of the property. This role is designed to support the seamless operation of the community by ensuring company policies and procedures are effectively implemented on the ground. The position bridges administrative precision with resident engagement, requiring the incumbent to manage financial records, assist with leasing and marketing initiatives, and foster strong resident relations.

The Assistant Community Manager plays a vital part in maintaining a positive, welcoming, and supportive environment for residents, visitors, and community associates. From assisting in the screening of prospective residents in compliance with federal and state laws to mediating landlord-tenant disputes, this role is essential to the community's daily rhythm. The position also involves critical operational tasks such as rent collection, security deposit administration, and coordinating with vendors and maintenance teams to ensure the property remains in top condition.

Day in the Life

A typical day involves a dynamic mix of office-based administrative work and on-site property management. You will spend time analyzing market conditions to support leasing strategies, processing financial data, and preparing documentation for the annual operating budget. A significant portion of the day is dedicated to resident interaction, whether conducting unit inspections, resolving service requests via maintenance software, or addressing resident concerns.

The role requires flexibility, often involving evenings and weekends to accommodate leasing needs and property operations. You will act as a key point of contact for applicants, residents, and vendors, utilizing strong communication skills to navigate day-to-day operations. In the absence of the Community Manager, you are prepared to step in as the acting Community Manager, ensuring continuity of leadership and service.

Application Instructions

Candidates must possess a High School Diploma or equivalent. While one year of property management experience and familiarity with affordable housing, Tax Credit, HUD, or Rural Development programs are preferred, the primary focus is on demonstrating excellent customer service, communication skills, and computer literacy. Proficiency in One Site is a plus.

Applicants must have a valid government-issued state ID or driver's license and be willing to travel for property business as needed. The successful candidate will be someone who thrives under multiple time constraints and is committed to building lasting business relationships.

Equal Opportunity

We are an equal opportunity employer committed to creating a diverse and inclusive environment. We consider qualified applicants regardless of background, ensuring that our community reflects the people we serve.