Rental Service Agent
Not Disclosed•Full-TimeOn-site
location_on1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States
About Us
Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs. As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results.
About the Role
The Rental Service Agent is a dual-focused role designed to be both a Customer Experience Champion for rentals and a Sales Specialist for RV purchase demos and conversions. This position is crucial to ensuring customers leave satisfied, whether they are beginning a rental journey or purchasing their future RV.
You will execute all customer-facing rental operations and perform professional RV sales demonstrations to convert leads into buyers. This is a hands-on, customer-centric role combining service, product presentation, operational execution, and follow-up sales management. Across rentals and sales, this role ensures every vehicle, every interaction, and every customer moment reflects Indie Campers' high standards.
The Indie Commitment
We offer a dynamic and multicultural working environment where you can grow your career across Rental, Sales, Operations, or Servicing. Our commitment includes comprehensive training in sales, product knowledge, customer service, and RV technical systems, alongside competitive compensation with commission opportunities and bonuses.
As part of the team, you will enjoy travel benefits and access to the Indie Campers rental fleet, allowing you to experience the freedom we offer our customers firsthand.
Are you Ready to Go Indie?
Work location
Work model: On-site
1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States
Firestone Park, California
Key Responsibilities
- check_circleTrack leads and follow-ups in CRM to convert rentals into sales opportunities
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Frequently asked questions about Rental Service Agent at Indie Campers
What does a Rental Service Agent at Indie Campers do?expand_more
Day-to-day, the Rental Service Agent at Indie Campers will track leads and follow-ups in crm to convert rentals into sales opportunities; maintain product knowledge and perform basic system demos for lighting and gas; handle service recovery and emergencies with empathy and professionalism; and conduct customer check-ins, check-outs, and provide ongoing rental support.
What are the requirements for this Rental Service Agent role?expand_more
To qualify for the Rental Service Agent at Indie Campers position, applicants should have: 1-3 years in customer service, sales, hospitality, rental, or automotive environments; Driving License (Category B); English proficiency; and Proficiency with rental systems.
Where is the Rental Service Agent role at Indie Campers located?expand_more
Rental Service Agent at Indie Campers is based in 1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States. This is a on-site role.
Is this Rental Service Agent job remote, hybrid, or on-site?expand_more
Indie Campers has listed this Rental Service Agent role as on-site.