REGISTRATION & ELIGIBILITY SPECIALIST
Not Disclosed•Part-TimeOn-site
location_onLoma Colorado Boulevard Northeast, Rio Rancho, Sandoval County, New Mexico, 87144, United States
About the Team
This position is part of the Behavioral Services department at the MATS Center, a vital component of the UNM Health Systems. The team is dedicated to providing accessible, compassionate care to individuals seeking behavioral health support, ensuring that administrative and registration processes facilitate a smooth and dignified patient journey.
About the Role
As a key first point of contact, this role serves as the operational backbone for the Ambulatory and Outpatient Operations area. You will manage the critical pre-registration and registration functions that ensure patients are properly enrolled, insured, and ready for care. The position requires a high degree of accuracy and empathy, particularly when assisting vulnerable populations, including Persons in Custody of Law Enforcement Agencies (PICLEA), and navigating complex financial assistance programs such as UNM Care, NM Medicaid, and state/federal aid.
Your day will involve a dynamic mix of front-desk duties, data management, and patient advocacy. You will verify insurance eligibility, secure necessary prior authorizations, and guide patients through financial options to ensure they receive the care they need without unnecessary barriers. Beyond administrative tasks, you will act as a liaison between clinical staff, providers, and insurance payors, coordinating benefits and resolving coverage issues. The role also includes training registration personnel and clinical teams to maintain efficient process flows and upholding the highest standards of customer service and data integrity within the hospital system.
Work location
Work model: On-site
Loma Colorado Boulevard Northeast, Rio Rancho, Sandoval County, New Mexico, 87144, United States
Rio Rancho, New Mexico
Key Responsibilities
- check_circleProcess applications for Medicaid and other state financial assistance programs
- check_circleCoordinate patient appointments and refer patients to appropriate services
- check_circlePerform cash reconciliation and post payments for procedures
- check_circleTrain registration personnel on business practices and financial assistance programs
- check_circleAct as liaison between clinic staff and insurance companies to coordinate benefits
- check_circleConduct patient registration and collect demographic and financial information
- check_circleAssign ICD-10 and CPT codes to obtain insurance authorizations
- check_circleVerify insurance coverage, benefits, and prior authorizations for patients
Requirements
- verifiedHigh School or GED Equivalent
- verified2 years directly related experience
Nice to Have
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Similar Job Opportunities
Skills, education and keywords
Skills: Icd9, Icd10, CPT, Siemens Document Imaging, Siemens Scanning, Bilingual English/keres, Bilingual Tewa, Bilingual Tiwa, Bilingual Towa, Bilingual Zuni.
Education: High School or GED Equivalent required.
Frequently asked questions about REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital
What does a REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital do?expand_more
Day-to-day, the REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital will process applications for medicaid and other state financial assistance programs; coordinate patient appointments and refer patients to appropriate services; perform cash reconciliation and post payments for procedures; and train registration personnel on business practices and financial assistance programs.
What are the requirements for this REGISTRATION & ELIGIBILITY SPECIALIST role?expand_more
UNM Hospital is looking for candidates who meet the following requirements: High School or GED Equivalent; and 2 years directly related experience.
Where is the REGISTRATION & ELIGIBILITY SPECIALIST role at UNM Hospital located?expand_more
REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital is based in Loma Colorado Boulevard Northeast, Rio Rancho, Sandoval County, New Mexico, 87144, United States. This is a on-site role.
Is this REGISTRATION & ELIGIBILITY SPECIALIST job remote, hybrid, or on-site?expand_more
UNM Hospital has listed this REGISTRATION & ELIGIBILITY SPECIALIST role as on-site.
How much experience is required for this REGISTRATION & ELIGIBILITY SPECIALIST role?expand_more
REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the REGISTRATION & ELIGIBILITY SPECIALIST role at UNM Hospital?expand_more
Key skills for REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital include Icd9; Icd10; CPT; Siemens Document Imaging; Siemens Scanning; Bilingual English/keres; Bilingual Tewa; and Bilingual Tiwa.
What education is required for REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital?expand_more
Educational requirements for this role: High School or GED Equivalent required.
What category does the REGISTRATION & ELIGIBILITY SPECIALIST role belong to?expand_more
REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital is part of the healthcare & nursing job category on Recrutus.