REGISTRATION & ELIGIBILITY SPECIALIST
Not Disclosed•Part-TimeOn-site
location_on631, Old Church Road, Corrales, Sandoval County, New Mexico, 87048, United States
About the Team
This position is part of the Behavioral Services department at the MATS Center, a vital component of UNM Health Systems dedicated to providing comprehensive mental health and substance use treatment. The team operates within a supportive environment focused on patient-centered care, ensuring that individuals in need receive timely and accessible services.
About the Role
As a key member of the Ambulatory/Outpatient Operations team, you will serve as the first point of contact for patients, particularly those in the custody of law enforcement agencies (PICLEA), as they arrive for care. This role is designed to streamline the patient journey by managing pre-registration, registration, and financial navigation before clinical services begin.
Your day will involve verifying insurance coverage, obtaining necessary prior authorizations, and assisting patients in navigating complex financial options, including UNM Health Systems financial assistance, NM Medicaid, and other state and federal programs. You will act as a liaison between clinic staff, providers, and insurance companies to coordinate benefits and ensure smooth process flow. Additionally, you will support the team by training registration personnel and conducting outreach to clinical areas to maintain high standards of customer service and operational efficiency.
Hiring Process
Candidates with a High School diploma or GED equivalent and at least two years of directly related experience are encouraged to apply. Bilingual proficiency in Keres, Tewa, Tiwa, Towa, Zuni, or Navajo is highly valued and may be considered a non-essential preference.
Equal Opportunity
UNM Health Systems is an Equal Opportunity Employer. We are committed to building a diverse workforce and consider qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
Work location
Work model: On-site
631, Old Church Road, Corrales, Sandoval County, New Mexico, 87048, United States
Corrales, New Mexico
Key Responsibilities
Similar Job Opportunities
Skills, education and keywords
Skills: Icd9, Icd10, CPT, Siemens Document Imaging, Siemens Scanning, Bilingual English/keres, Bilingual Tewa, Bilingual Tiwa, Bilingual Towa, Bilingual Zuni.
Education: High School or GED Equivalent required.
Frequently asked questions about REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital
What does a REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital do?expand_more
A REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital is responsible for the following: Screen patients for financial assistance and complete applications for Medicaid and charity programs; Assign ICD and CPT codes to obtain insurance authorization for services; Coordinate patient appointments and refer patients to appropriate services and resources; and Perform data entry and research using hospital system programs to ensure accuracy.
What are the requirements for this REGISTRATION & ELIGIBILITY SPECIALIST role?expand_more
UNM Hospital is looking for candidates who meet the following requirements: High School or GED Equivalent; and 2 years directly related experience.
Where is the REGISTRATION & ELIGIBILITY SPECIALIST role at UNM Hospital located?expand_more
REGISTRATION & ELIGIBILITY SPECIALIST at UNM Hospital is based in 631, Old Church Road, Corrales, Sandoval County, New Mexico, 87048, United States. This is a on-site role.