Registrar NCPS - NeuroPsych - South Miami (Full Time, Days)
Not Disclosed•Full-TimeOn-site
location_on15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
About the Role
As a key point of contact for our Neuropsychology Services department, you will serve as the welcoming face of our practice, ensuring patients and their families feel supported from their first interaction. This role is vital for maintaining the integrity of our patient intake process, bridging the gap between administrative efficiency and compassionate care.
In this position, you will manage the full spectrum of patient registration activities, whether greeting individuals in person or assisting them over the telephone. Your day involves gathering essential demographic, financial, and medical information to facilitate smooth scheduling and pre-registration. You will act as a liaison between patients, families, and clinical departments, verifying insurance coverage, obtaining necessary authorizations, and collecting payments to ensure financial clarity before treatment begins.
Beyond administrative duties, you will uphold the highest standards of patient care by verifying legal guardianship for minors, collecting necessary consents, and ensuring all documentation is accurately scanned and entered into our systems. You will also be responsible for tracking patient arrivals and confirming appointments, playing a crucial role in the operational flow of the office.
Hiring Process
Candidates selected for an interview will be contacted directly by the hiring team to discuss qualifications and schedule a conversation. Please ensure your application includes all relevant experience in customer service and healthcare settings.
Equal Opportunity Employer
We are committed to providing a supportive and inclusive environment for all patients and staff. We consider qualified applicants regardless of background and strive to serve our diverse community with respect and dignity.
Work location
Work model: On-site
15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
Miami Beach, Florida
Key Responsibilities
- check_circleGreets patients and families in person or on the telephone
- check_circleCollects payments for deductibles, co-payments, and outstanding balances
- check_circleSchedules physician or hospital services and confirms appointments
- check_circleDocuments all patient activity in the computer system
- check_circleObtains demographic, financial, and medical information to register patients
- check_circleScans all documents into the appropriate PEDS system folders
- check_circleObtains and validates patient prescriptions when appropriate
- check_circleEnsures compliance with HIPAA and EMTALA regulations
- check_circleVerifies third-party payer information and obtains necessary authorizations
- check_circleTracks patient arrivals and corrects registration errors
Requirements
- verified1-3 years Customer service experience
- verifiedHigh school education or equivalent preferred
- verifiedBasic proficiency in Microsoft Office including Word, Excel, and Outlook
- verifiedFluent in Spanish preferred
Nice to Have
High school education or equivalent. Medical or healthcare office experience. Fluent in Spanish.
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Skills, education and keywords
Skills: Hipaa, Emtala, Microsoft Office, Word, Excel, Outlook, Spanish.
Education: High school education or equivalent preferred.
Frequently asked questions about Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) at Nicklaus Children's Health System
What does a Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) at Nicklaus Children's Health System do?expand_more
A Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) at Nicklaus Children's Health System is responsible for the following: Greets patients and families in person or on the telephone; Collects payments for deductibles, co-payments, and outstanding balances; Schedules physician or hospital services and confirms appointments; and Documents all patient activity in the computer system.
What are the requirements for this Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) role?expand_more
Nicklaus Children's Health System is looking for candidates who meet the following requirements: 1-3 years Customer service experience; High school education or equivalent preferred; Basic proficiency in Microsoft Office including Word, Excel, and Outlook; and Fluent in Spanish preferred.
Where is the Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) role at Nicklaus Children's Health System located?expand_more
Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) at Nicklaus Children's Health System is based in 15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States. This is a on-site role.
Is this Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) job remote, hybrid, or on-site?expand_more
Nicklaus Children's Health System has listed this Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) role as on-site.
How much experience is required for this Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) role?expand_more
Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) at Nicklaus Children's Health System typically requires 1–3 years of relevant experience at the entry level level.
What skills do you need for the Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) role at Nicklaus Children's Health System?expand_more
Key skills for Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) at Nicklaus Children's Health System include Hipaa; Emtala; Microsoft Office; Word; Excel; Outlook; and Spanish.
What education is required for Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) at Nicklaus Children's Health System?expand_more
Educational requirements for this role: High school education or equivalent preferred.
What category does the Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) role belong to?expand_more
Registrar NCPS - NeuroPsych - South Miami (Full Time, Days) at Nicklaus Children's Health System is part of the healthcare & nursing job category on Recrutus.