Regional Field Manager
Not Disclosed•Full-TimeOn-site
location_onMayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
About City FM
City Facilities Management (US) LLC is a leader in end-to-end integrated facilities management for some of the top retailers and grocers across the nation. Through our unparalleled self-performance team of highly skilled technicians, customer service gurus, and energy experts, we deliver exceptional service quality and cost savings using a holistic, data-driven approach.
Founded nearly 40 years ago, City FM is part of the global City family. Our parent company, City Facilities Management Holdings Limited, is the largest privately held facilities management firm in the world, employing over 15,000 people across five continents with headquarters in Glasgow, Scotland. With offices in Jacksonville, FL and Burlington, MA since 2016, we are committed to making a difference for our clients and our team.
About the Role
The Regional Field Manager will lead all aspects of facilities management services to our partner's premises, serving as the primary liaison between our operations and the premises management teams. This role exists to ensure the seamless delivery of electromechanical, refrigeration, and HVAC services, maintaining high standards of quality and value.
In this position, you will manage the delivery of services through direct teams supported by supervisors, while also overseeing approved vendors for specialized work. Your day will involve managing small projects, liaising with suppliers for quotations, and actively collaborating with the Help Desk to drive the best service outcomes across all sites. You will be responsible for monitoring performance against key KPIs, ensuring budgetary control, and implementing corrective action plans to address any service gaps.
Why Join City FM?
We are looking for loyal team members with a deep sense of responsibility and a thirst for constant learning. When you join City FM, you are committing to a career with purpose. We care passionately about the people we hire and ensure that growth is always on the horizon through world-class training programs, over 1,500 e-learning classes via City University, and our Leadership Development framework.
We offer a generous benefits package, including 28 days of PTO and a 401(k) match with immediate vesting. If you put clients first, care passionately about your work, and are committed to working on a team that respects each other, you will fit right in.
Hiring Process
Candidates with supermarket-related experience are preferred. We invite you to apply if you are ready to get started and ready to make a difference.
Equal Opportunity
City FM is an Affirmative Action / Equal Opportunity Employer. We strictly adhere to a Drug-Free Workplace Policy and consider qualified applicants regardless of background.
