Recovery Outreach Specialist
Not Disclosed•Full-TimeOn-site
location_onOn-site
About Volunteers of America Mid-States
Founded in 1896, Volunteers of America (VOA) is a non-profit organization spanning four states dedicated to creating positive change in the lives of individuals and communities through a ministry of service. Our mission extends to providing housing for families, veterans, and low-income seniors, as well as offering care for individuals with developmental disabilities, restorative justice programs, and free HIV testing and education. While the term "volunteer" originally referred to anyone serving others as a vocation, today VOA is staffed by paid, mission-driven professionals committed to building thriving communities. Our culture is defined by flexibility, teamwork, and a shared sense of purpose.
About the Role
The Recovery Outreach Specialist serves as the vital first point of contact for clients and community partners, ensuring a smooth and supportive admission experience into our recovery programs. This role is more than administrative; it is a goal-driven position with a sales focus designed to inspire trust and build strong, lasting relationships. You will act as a bridge between the community and VOA, identifying needs, strengthening referral networks, and promoting our services to key stakeholders.
In this capacity, you will represent VOA professionally at outreach visits, presentations, and meetings, educating partners about addiction recovery services. Your day will involve maintaining persistent follow-ups with hospitals, courts, legal professionals, and social service agencies to generate qualified leads and optimize admissions. You will also coordinate closely with admissions and clinical teams to ensure timely access to services for clients with specific treatment needs. Success in this role requires a deep compassion for individuals facing behavioral health and substance use challenges, including those affected by Hepatitis C and HIV/AIDS, while conveying respect to all target populations.
Hiring Process
Candidates are invited to apply with a resume and cover letter detailing their relevant experience in community outreach, marketing, or behavioral health. The selection process typically involves an initial screening followed by interviews focused on relationship-building skills, cultural fit, and the ability to navigate complex referral networks.
Our Commitment to Diversity
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circleMaintain and develop relationships with community partners to promote admissions
- check_circleRepresent VOA at outreach visits, presentations, and meetings to educate partners
- check_circlePromote services through networking, community engagement, and marketing initiatives
- check_circleCoordinate services with referral agencies to assist clients with specific treatment needs
- check_circleCollaborate with admissions and clinical teams to ensure smooth referral coordination
- check_circleMonitor referral trends and assess community needs to contribute to census development
- check_circleDevelop strategies to meet short- and long-term program census goals
- check_circleComplete referral screenings, verify insurance, and schedule admission appointments
Requirements
- verifiedBachelor's degree in Marketing, Communications, Social Work, Psychology, Public Health, Business, or related field, or equivalent professional experience
- verifiedExperience in community outreach, marketing, business development, referral management, or relationship management
- verifiedExperience in behavioral health, addiction recovery, or healthcare services
- verifiedExperience with Microsoft Office programs including Word, Excel, and Outlook
Benefits & Perks
check_circleHealth, dental, and vision coveragecheck_circleFlexible Spending Account and Health Spending Accountcheck_circleShort Term Disability and MetLife Legal Planscheck_circleCompany paid Life Insurance403b retirement plan with company fund matching
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Word, Excel, Outlook, Microsoft Office.
Education: Bachelor's degree in Marketing, Communications, Social Work, Psychology, Public Health, Business, or related field, or equivalent professional experience.
Frequently asked questions about Recovery Outreach Specialist at Volunteers of America Mid-States
What does a Recovery Outreach Specialist at Volunteers of America Mid-States do?expand_more
Day-to-day, the Recovery Outreach Specialist at Volunteers of America Mid-States will maintain and develop relationships with community partners to promote admissions; represent voa at outreach visits, presentations, and meetings to educate partners; promote services through networking, community engagement, and marketing initiatives; and coordinate services with referral agencies to assist clients with specific treatment needs.
What are the requirements for this Recovery Outreach Specialist role?expand_more
Volunteers of America Mid-States is looking for candidates who meet the following requirements: Bachelor's degree in Marketing, Communications, Social Work, Psychology, Public Health, Business, or related field, or equivalent professional experience; Experience in community outreach, marketing, business development, referral management, or relationship management; Experience in behavioral health, addiction recovery, or healthcare services; and Experience with Microsoft Office programs including Word, Excel, and Outlook.
Where is the Recovery Outreach Specialist role at Volunteers of America Mid-States located?expand_more
Recovery Outreach Specialist at Volunteers of America Mid-States is based in On-site. This is a on-site role.
Is this Recovery Outreach Specialist job remote, hybrid, or on-site?expand_more
Volunteers of America Mid-States has listed this Recovery Outreach Specialist role as on-site.
How much experience is required for this Recovery Outreach Specialist role?expand_more
Candidates for Recovery Outreach Specialist at Volunteers of America Mid-States should have mid level.
What skills do you need for the Recovery Outreach Specialist role at Volunteers of America Mid-States?expand_more
Key skills for Recovery Outreach Specialist at Volunteers of America Mid-States include Microsoft Word; Excel; Outlook; and Microsoft Office.
What education is required for Recovery Outreach Specialist at Volunteers of America Mid-States?expand_more
Educational requirements for this role: Bachelor's degree in Marketing, Communications, Social Work, Psychology, Public Health, Business, or related field, or equivalent professional experience.
What category does the Recovery Outreach Specialist role belong to?expand_more
Recovery Outreach Specialist at Volunteers of America Mid-States is part of the healthcare & nursing job category on Recrutus.