Receptionist
Not Disclosed•Full-TimeOn-site
location_onSouth Dixie Highway, Coral Gables, Miami-Dade County, Florida, 33146, United States
About the Team
Since 1980, The Palace Group has set the standard for senior living in South Florida. What began as a 21-bed Assisted Living Facility has grown into a nationally-renowned network of award-winning communities serving over 1,500 residents and 1,100 employees. Despite this success, The Palace Group remains a privately-owned "labor of love." Founders Helen and Jacob Shaham, along with their sons Zack and Haim, live nearby and frequently dine on-site, ensuring a hands-on approach where no "corporate red tape" stands in the way of delivering exceptional service and memorable experiences.
About the Role
The Palace at Coral Gables, recognized as the "Best Independent Living Community in the US" by the National Association of Home Builders in 2014, is seeking a Front Desk Receptionist to be the welcoming face of our luxury community. This role is vital for creating the best first impression for residents, family members, and guests.\n As the first point of contact, you will manage the flow of the lobby, ensuring it remains orderly and free from clutter at all times. Your day will involve greeting visitors, directing them to the appropriate locations, and monitoring doors for incoming and outgoing persons. You will serve as a hub for communication, answering phones with proper etiquette and providing clerical support to the administrative staff. Beyond these duties, you will be attentive to the surroundings, helping residents and guests as necessary and reporting any unusual incidents to management.
Hiring Process
We invite you to visit our beautiful community to meet our residents and staff. If you are a polite, responsible, and resourceful individual with excellent verbal and written communication skills in both English and Spanish, we encourage you to apply. We are looking for someone who is flexible with their schedule, including weekends and holidays, and who thrives in a team environment.
Equal Opportunity
The Palace Group is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace.
Work location
Work model: On-site
South Dixie Highway, Coral Gables, Miami-Dade County, Florida, 33146, United States
Coral Gables, Florida
Key Responsibilities
- check_circleProvide clerical support to administrative staff
- check_circleAnswer phones with proper etiquette and direct calls to appropriate personnel
- check_circleMonitor lobby doors to track incoming and outgoing persons
- check_circleMaintain the lobby area in an orderly and clutter-free manner
- check_circleDirect visitors to proper locations within the facility
- check_circleReport unusual incidents to management immediately
- check_circleGreet residents, family members, and visitors while providing effective customer service
Requirements
- verifiedHigh school degree or equivalent
- verifiedExcellent verbal and written communication skills in English and Spanish
- verifiedExperience in public contact or customer service
- verifiedAbility to operate a multi-line telephone system
- verifiedComputer literacy with extensive knowledge of Microsoft programs
Nice to Have
Previous experience in work involving public contact such as customer service. College education.
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Programs, Multi-Line Telephone System, English, Spanish.
Education: High school degree or equivalent required.
Frequently asked questions about Receptionist at The Palace Group
What does a Receptionist at The Palace Group do?expand_more
In this Receptionist at The Palace Group role, you will provide clerical support to administrative staff; answer phones with proper etiquette and direct calls to appropriate personnel; monitor lobby doors to track incoming and outgoing persons; and maintain the lobby area in an orderly and clutter-free manner.
What are the requirements for this Receptionist role?expand_more
The Palace Group is looking for candidates who meet the following requirements: High school degree or equivalent; Excellent verbal and written communication skills in English and Spanish; Experience in public contact or customer service; Ability to operate a multi-line telephone system; and Computer literacy with extensive knowledge of Microsoft programs.
Where is the Receptionist role at The Palace Group located?expand_more
Receptionist at The Palace Group is based in South Dixie Highway, Coral Gables, Miami-Dade County, Florida, 33146, United States. This is a on-site role.
Is this Receptionist job remote, hybrid, or on-site?expand_more
The Palace Group has listed this Receptionist role as on-site.
How much experience is required for this Receptionist role?expand_more
Candidates for Receptionist at The Palace Group should have mid level.
What skills do you need for the Receptionist role at The Palace Group?expand_more
Key skills for Receptionist at The Palace Group include Microsoft Programs; Multi-Line Telephone System; English; and Spanish.
What education is required for Receptionist at The Palace Group?expand_more
Educational requirements for this role: High school degree or equivalent required.
What category does the Receptionist role belong to?expand_more
Receptionist at The Palace Group is part of the hospitality & catering job category on Recrutus.
About The Palace Group
The Palace Group operates senior living communities within the hospitality industry, headquartered in Miami, Florida. Established in 1980, the organization has evolved from a 21-bed assisted living facility into a network of nationally recognized communities serving over 1,500 residents across South Florida. The company provides a comprehensive range of care levels, including Independent Living, Catered Living, Assisted Living, Nursing and Rehabilitation, Home Health Services, Luxury Living for those 55 and over, and Continuing Care Retirement Communities.
The organization employs more than 1,100 staff members dedicated to supporting older adults and their families. As a privately owned entity, The Palace Group maintains a hands-on management style under the direction of founders Helen and Jacob Shaham, alongside the second generation of the family. This structure allows the team to avoid corporate bureaucracy, ensuring direct engagement with residents and families. The company operates multiple locations in the region, including communities in Kendall, Coral Gables, and Weston, focusing on delivering personalized care and memorable experiences without the constraints often found in larger corporate structures.
Browse more roles: All The Palace Group jobs, hospitality & catering jobs on Recrutus.