Receptionist
Not Disclosed•Full-TimeOn-site
location_on15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
About the Team
Since 1980, The Palace Group has set the standard for senior living in South Florida. What began as a 21-bed Assisted Living Facility has grown into a nationally-renowned network of award-winning communities serving over 1,500 residents and 1,100 employees. Despite this success, The Palace Group remains a privately-owned "labor of love." Founders Helen and Jacob Shaham, along with their sons Zack and Haim, live nearby and frequently dine on-site, ensuring a hands-on approach where no "corporate red tape" stands in the way of delivering exceptional service and memorable experiences.
Our communities, including Palace Renaissance & Royale, are CARF Accredited and were rated #1 in the US by CARF in 2016. We offer a continuum of care ranging from Independent Living to Nursing & Rehabilitation, all dedicated to the families who have entrusted us with the care of their older loved ones.
About the Role
As the Front Desk Receptionist for our Luxury Senior Living Communities in Kendall, Coral Gables, and Homestead, you will be the first point of contact for our residents, their families, and guests. Your primary mission is to make the best first impression and provide effective customer service that reflects the warmth and professionalism of The Palace Group.
In this role, you will manage the front desk operations, ensuring the lobby remains orderly and welcoming at all times. You will answer phones with proper etiquette, direct visitors to the appropriate locations, and monitor entry points to ensure the safety and security of our community. Beyond administrative duties, you will interact daily with residents and visitors, fostering positive public relations and acting as a helpful, attentive presence in the community.
Hiring Process
We invite you to visit our beautiful communities to meet our residents and staff. If you are a polite, responsible, and resourceful individual with excellent communication skills in both English and Spanish, we encourage you to apply. We are looking for someone who can work under pressure, multi-task effectively, and thrive both independently and as part of a team.
Equal Opportunity
The Palace Group is an equal opportunity employer committed to creating a diverse and inclusive environment.
Work location
Work model: On-site
15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
Miami Beach, Florida
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Programs, Multi-Line Telephone System, English, Spanish.
Education: High school degree or equivalent required.
Frequently asked questions about Receptionist at The Palace Group
What does a Receptionist at The Palace Group do?expand_more
Day-to-day, the Receptionist at The Palace Group will provide clerical support to administrative staff; direct visitors to proper locations within the community; answer phones with proper etiquette and direct calls to appropriate personnel; and greet residents and visitors while providing effective customer service.
What are the requirements for this Receptionist role?expand_more
The Palace Group is looking for candidates who meet the following requirements: High school degree or equivalent; Excellent verbal and written communication skills in English and Spanish; Experience in public contact or customer service; Ability to operate a multi-line telephone system; and Computer literacy with extensive knowledge of Microsoft programs.
Where is the Receptionist role at The Palace Group located?expand_more
Receptionist at The Palace Group is based in 15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States. This is a on-site role.