PT REGISTRATION SPEC - ED
Not Disclosed•Full-TimeOn-site
location_onRainbow Road, Mount Zion, Sevierville, Sevier County, East Tennessee, Tennessee, 37862, United States
About LeConte Medical Center
LeConte Medical Center is a 79-bed, not-for-profit community hospital located in the heart of Sevier County. As a vital part of Covenant Health, the region's top-performing healthcare network, we are dedicated to delivering modern medicine and compassionate care to our growing community. Our facility offers a full range of health services, including top-tier specialists, a modern Emergency Department, and a beautiful Women's Center.
About the Role
The Patient Registration Specialist in the Emergency Department serves as the critical first point of contact for patients entering our 24/7 facility. This role is essential to ensuring a smooth patient flow while maintaining strict adherence to EMTALA guidelines and regulatory standards. You will coordinate the registration process for all emergency encounters, balancing the need for speed with the accuracy required for financial and demographic data collection.
In this dynamic environment, you will manage the front desk patient flow, notifying triage and charge nurses of situations requiring urgent clinical attention. Your day involves utilizing bedside registration processes, managing the Emergency Department Tracking board, and issuing necessary Medicare notices. You will also act as a liaison between patients, families, physicians, and law enforcement, handling sensitive tasks such as Legal Blood Alcohol/Toxicology registration and providing information to Ambulance Services. The role requires the ability to de-escalate difficult situations, work efficiently during computer network downtimes, and rotate through various shifts to meet the demands of a 24/7 operation.
Work location
Work model: On-site
Rainbow Road, Mount Zion, Sevierville, Sevier County, East Tennessee, Tennessee, 37862, United States
Sevierville, Tennessee
Key Responsibilities
- check_circlePerform quick registration for Emergency Department encounters in a timely manner
- check_circleAccurately collect demographic and financial information following EMTALA guidelines
- check_circleUtilize electronic signature systems to complete consent forms and explain patient rights
- check_circleMonitor and update patient registration status using the Emergency Department Tracking board
- check_circleHandle legal blood alcohol and toxicology registration for external law enforcement agencies
- check_circleProvide demographic and billing information to ambulance services
- check_circleUpdate the HRTS TN Gov system regarding facility availability and status
- check_circlePerform registrations for various clinical sites including lab, women's services, and direct admissions
- check_circleActivate manual systems during computer network downtime and notify leadership
- check_circleVerify insurance benefits and collect co-payments or deposits based on verification
- check_circleIssue Medicare notices to patients based on status orders and insurance information
- check_circleCoordinate front desk patient flow and notify triage nurses of urgent clinical situations
Requirements
- verifiedHigh school diploma or GED equivalent
- verifiedMinimum 6 months customer-facing/customer service experience
- verifiedBasic computer skills
Nice to Have
Bachelor's degree in a directly-related field from an accredited college or university.
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Skills, education and keywords
Skills: Emtala, Star, Cerner, Transunion.
Education: High school diploma or GED equivalent; Bachelor's degree in a directly-related field (preferred).
Frequently asked questions about PT REGISTRATION SPEC - ED at Covenant Health
What does a PT REGISTRATION SPEC - ED at Covenant Health do?expand_more
In this PT REGISTRATION SPEC - ED at Covenant Health role, you will perform quick registration for emergency department encounters in a timely manner; accurately collect demographic and financial information following emtala guidelines; utilize electronic signature systems to complete consent forms and explain patient rights; and monitor and update patient registration status using the emergency department tracking board.
What are the requirements for this PT REGISTRATION SPEC - ED role?expand_more
To qualify for the PT REGISTRATION SPEC - ED at Covenant Health position, applicants should have: High school diploma or GED equivalent; Minimum 6 months customer-facing/customer service experience; and Basic computer skills.
Where is the PT REGISTRATION SPEC - ED role at Covenant Health located?expand_more
PT REGISTRATION SPEC - ED at Covenant Health is based in Rainbow Road, Mount Zion, Sevierville, Sevier County, East Tennessee, Tennessee, 37862, United States. This is a on-site role.
Is this PT REGISTRATION SPEC - ED job remote, hybrid, or on-site?expand_more
Covenant Health has listed this PT REGISTRATION SPEC - ED role as on-site.
How much experience is required for this PT REGISTRATION SPEC - ED role?expand_more
PT REGISTRATION SPEC - ED at Covenant Health typically requires 0.5+ years of relevant experience at the entry level level.
What skills do you need for the PT REGISTRATION SPEC - ED role at Covenant Health?expand_more
Key skills for PT REGISTRATION SPEC - ED at Covenant Health include Emtala; Star; Cerner; and Transunion.
What education is required for PT REGISTRATION SPEC - ED at Covenant Health?expand_more
Educational requirements for this role: High school diploma or GED equivalent; and Bachelor's degree in a directly-related field (preferred).
What category does the PT REGISTRATION SPEC - ED role belong to?expand_more
PT REGISTRATION SPEC - ED at Covenant Health is part of the healthcare & nursing job category on Recrutus.
About Covenant Health
Covenant Health operates as a not-for-profit, locally owned integrated healthcare enterprise headquartered in Knoxville, Tennessee. Serving a 25-county region across the state, the organization focuses on improving community quality of life through comprehensive health services. The system manages over 2 million patient encounters annually across a network that includes acute-care and behavioral health hospitals, outpatient facilities, homecare services, and more than 80 affiliated medical practices. A workforce comprising over 11,000 employees, physicians, and volunteers delivers care at facilities such as LeConte Medical Center, Fort Sanders Regional Medical Center, and Morristown-Hamblen Healthcare System.
The organization maintains a significant footprint within the Hospitals and Health Care industry in Tennessee. It has earned national recognition for a legacy of excellence, receiving multiple designations as a best employer from Forbes, Becker's Healthcare, and Newsweek. Covenant Health provides specific recruitment channels for medical professionals and other staff members seeking opportunities within its extensive network of hospitals and clinics throughout the Knoxville area and surrounding counties.
Browse more roles: All Covenant Health jobs, healthcare & nursing jobs on Recrutus.